Re: Performance reports Error code 500: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2014-10-24 Thread Danial Klimkin
Hello Chirag, What is the target account CID? Please use Reply to author instead of Reply for the logs. -Danial, AdWords API Team. On Thursday, October 23, 2014 6:47:54 PM UTC+4, Chirag wrote: Hello, You can check here . [Oct 23 2014 01:15:30.00 - ERROR] POST

Re: Performance reports Error code 500: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2014-10-23 Thread Chirag
Hello Danial, Same issue I am facing since 2 days. Same script is fetching reports for other customer id. Please let me know what I can consider to avoid any future error. I have already taken care for pausing the report for 2-3 minutes. Thanks, On Tuesday, 24 June 2014 15:03:39 UTC+5:30,

Re: Performance reports Error code 500: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2014-10-23 Thread Danial Klimkin
Hello Chirag, Please let us know exact timestamps of a few latest occurrences and the exact report definition you are using, including clientCustomerIds. -Danial, AdWords API Team. On Thursday, October 23, 2014 11:19:57 AM UTC+4, Chirag wrote: Hello Danial, Same issue I am facing since

Re: Performance reports Error code 500: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2014-10-23 Thread Chirag
Hello, It's Oct 23 2014 04:00:21.00 Oct 23 2014 04:00:47.00 Oct 23 2014 04:05:19.00 Oct 23 2014 06:00:27.00 It may be help you, Since this are reporting services I am not finding any SOAP. Please let me kow if this helps. On Thursday, 23 October 2014 17:55:43 UTC+5:30,

Re: Performance reports Error code 500: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2014-10-23 Thread Danial Klimkin
Hello Chirag, For reporting you still need an XML or AWQL report definition. We can't investigate the failure unless we know which request exactly fails. -Danial, AdWords API Team. On Thursday, October 23, 2014 6:34:31 PM UTC+4, Chirag wrote: Hello, It's Oct 23 2014 04:00:21.00 Oct

Re: Performance reports Error code 500: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2014-10-23 Thread Chirag
Hello, You can check here . [Oct 23 2014 01:15:30.00 - ERROR] POST /api/adwords/reportdownload/v201406 HTTP/1.1 User-Agent: curl, gzip Host: adwords.google.com Accept: */* Accept-Encoding: gzip Authorization: Bearer ya29.pwDtufGnaZv9KHUJkTbXdm6vsMOVrTpsZYCeAvuTqH-h1mZ6nXr3k8ep

Re: Performance reports Error code 500: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2014-06-24 Thread Danial Klimkin
Hello Vanessa, This error is possible in some cases. Please treat this as a transient error: make a short pause (30s - 5m) and retry the request. We are working to reduce number of these errors but some low percentage is unfortunately unavoidable. -Danial, AdWords API Team. On Monday,

Performance reports Error code 500: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

2014-06-23 Thread Vanessa Sabino
Hi, I've been getting a ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND response since yesterday for various reports (Campaign, AdGroup, Ad, Criteria, and Keyword) I haven't changed anything in my code recently. Can I check the status of the API somewhere to confirm the problem isn't on