Re: AuthenticationError.NOT_ADS_USER

Hi there, Thanks for posting your comment on this thread. However, for our team to check closely, could you please provide us with complete request and response logs with request ID and request header generated via the Reply privately to author option, so our team can check better? You may also

Re: AuthenticationError.NOT_ADS_USER

I am having the same issue. my user is the one that created the credentials but nothing is working to login. The email for the account is phxanalyt...@investis.com . Does this user have the correct rights? On Wednesday, January 12, 2022 at 10:43:05 PM UTC-7 adsapi wrote: > Hi, > > Thank you f

RE: AuthenticationError.NOT_ADS_USER

Hi, Thank you for reaching out to our API support team. Based on the email subject, the NOT_ADS_USER indicates that you may have used an email address, that is not associated to any Google Ads accounts, to generate the OAuth2 credentials you are using in your API request. However, since you me

RE: AuthenticationError.NOT_ADS_USER @

Hi, The NOT_ADS_USER error is encountered when the service account has not been correctly linked to the Google Ads account via OAuth2 assertion flow. Please carefully follow this guide on how to create the service account and link it to the Google Ads account. Regarding your concern with token

Re: AuthenticationError.NOT_ADS_USER @

Hi Peter, Sorry for the late replay, I choose service accounts for mainly because to avoid the human authentication while getting the access tokens or refresh tokens in we auth flow. I'm attaching the error log can you please investigate and let me know what the error I'm facing ?xml versio

RE: AuthenticationError.NOT_ADS_USER @

Hi, My apologies as our team can only provide support through this forum or through emails. That being said, could you confirm why you chose to setup service accounts for authenticating your AdWords API requests? I asked because we usually do not recommend the use of service accounts, unless yo

Re: AuthenticationError.NOT_ADS_USER @

Hi Yin, Could you please give the solution to this below's problem. Please read all. Actually My target is to Integrate the ad words API. >> Initially I integrated the adwords api using the oauth authentication, by clientId, client secret ID, Here I'm able to perform all the functionalities

Re: AuthenticationError.NOT_ADS_USER @

Sorry for the delay, Hi peter, Really I tried a lot to integrate the adwords api using service accounts, I have some questions, I need your help please, how can I contact you with voice. But I'm able to integrate the adwords api using the Oauth, But coming to the service accounts, I was unable

Re: AuthenticationError.NOT_ADS_USER @

Hi, Upon checking, the test MCC account which your (test) testingad...@gmail.com email address is associated to currently does not have any client accounts in its hierarchy. That said, could you confirm which account(s) you specified in your request(s)? So I can further investigate, could you

Re: AuthenticationError.NOT_ADS_USER @

Hi Peter, I'm generating the credentials using the Test Manager Account. and Please check my email of test manager account is : testingad...@gmail.com and where I'm providing the ClientCustomerId as client account(he also has the adwords account) which was created in Test Manager Account. Can

Re: AuthenticationError.NOT_ADS_USER @

Hi, So I can better investigate, could you provide the email you used to generate your (service account) credentials? Do note that the email you use to generate your credentials should be associated or has access to a Google Ads account (your clientCustomerId) in order to avoid authentication i

Re: AuthenticationError.NOT_ADS_USER @

Hi peter, Thanks for the replay, I'm not using O auth credentials, I'm using service account credentials, I'm facing AuthenticationError.NOT_ADS_USER error issue, My target is integrate the ad words API using service accounts, I explain below what i done for integrating the adwords API using se

RE: AuthenticationError.NOT_ADS_USER @

Hi, The AuthenticationError.NOT_ADS_USER error indicates that you may have generated OAuth credentials using an email which is not associated to any Google Ads accounts. To resolve this, I would recommend that you regenerate your OAuth credentials using a login email that is associated or has a

Re: AuthenticationError.NOT_ADS_USER @

Hi Yin, Previously I used OAuth authentication, here I'm doing all the operations, but coming to service accounts. I'm using service accounts, I'm getting the AuthenticationError.NOT_ADS_USER error, please help me out from this. Thanks. -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ A

RE: AuthenticationError.NOT_ADS_USER.

Hi, The error NOT_ADS_USER is encountered when the login information provided corresponds to a Google account that does not have AdWords API enabled. Make sure to log in with a valid Google Ads acc

Re: AuthenticationError.NOT_ADS_USER

Hello, The AuthenticationError.NOT_ADS_USER usually occurs when the login used to generate the access token is not associated with any AdWords account. Make sure to log in with a valid AdWords accou

Re: AuthenticationError.NOT_ADS_USER

Hi Travis, The error that you received 'Client is unauthorized to retrieve access tokens using this method' implies that the service account needs to be authorized properly. This guide will help you se

Re: AuthenticationError.NOT_ADS_USER

Damn I've seriously looked through 100 threads related to this and finally found one that was helpful. The step I was missing was adding the `client_id` from the JSON key to the 'authorized client' list in admin.google.com, and also the `oauth2_prn` user to impersonate. Now I have a new error t

Re: AuthenticationError.NOT_ADS_USER

Hello, Thank you for sharing the details. I deleted your previous post because it contained sensitive information such as Developer token. You may refer to our forum posting guidelines for reference so as to avoid e

Re: AuthenticationError.NOT_ADS_USER

Anyone? On Thursday, December 28, 2017 at 1:57:40 PM UTC-8, adwords...@lioncita.com wrote: > > The animated gif mentioned above, uploaded as a static image. > > Here is a link to it: > > https://drive.google.com/file/d/14g2sF0cccgb2Y2G27sNbhJZ-IP0F0pD4/view > > On Thursday, December 28, 2017 at 1

Re: AuthenticationError.NOT_ADS_USER

The animated gif mentioned above, uploaded as a static image. Here is a link to it: https://drive.google.com/file/d/14g2sF0cccgb2Y2G27sNbhJZ-IP0F0pD4/view On Thursday, December 28, 2017 at 1:52:13 PM UTC-8, adwords...@lioncita.com wrote: > > As requested, I generated another refresh/access toke

Re: AuthenticationError.NOT_ADS_USER

As requested, I generated another refresh/access token in the condition that you indicated, but got the same result. I have attached a video of it in this post (cf video.gif) My app is: - Client id: 100369740038-n0d6tm4jba0c34ikdcv14rssenr9c5uq.apps.googleusercontent.com - Developper T

Re: AuthenticationError.NOT_ADS_USER

Hello, Thank you for providing more details. The NOT_ADS_USER error is encountered when the OAuth2 credentials used are *not* associated with an AdWords account. Can you please generate another ref

Re: AuthenticationError.NOT_ADS_USER

Thank you for your reply. Unfortunately, this is not the source of my problem. In the "second step one", authorizes my app to query Adwords API on its behalf. As you can see on the screenshot here attached, has administrative access to the client test account 779-751-4042, which is the acco

Re: AuthenticationError.NOT_ADS_USER

That error means that you used a login without an AdWords MCC or AdWords account. Maybe it's also possible with an empty MCC. So, in your second step one, choose a login which actually has rights to your AdWords account "779-xxx-x". Note that the dialog may not always show the login it will

Re: AuthenticationError.NOT_ADS_USER

Anyone? On Friday, December 22, 2017 at 12:47:47 PM UTC-8, adwords...@lioncita.com wrote: > > Hello there, > > I am getting the following error when querying Adwords API: > > > > > AuthenticationError.NOT_ADS_USER > > > > > > I read the troubleshooting part of the doc

Re: "[AuthenticationError.NOT_ADS_USER @ ; trigger:'']"

Hi, The NOT_ADS_USER error is noticed when the AdWords API call is made by a user that is not associated with an AdWords account. This being said, could you provide the complete SOAP request and re

Re: AuthenticationError.NOT_ADS_USER

Hello Bharani, This is my clientCustomerId: 903-686-0485 So I tried with my MCC: 551-497-3203 but it not works This is a log generated from a PHP Library: 19.0.0 I also try with 25.0.0 version: POST /api/adwords/reportdownload/v201705 HTTP/1.1 Host: adwords.google.com User-Agent: (AwApi-PHP/1

Re: AuthenticationError.NOT_ADS_USER

Hello Carlos, Could you provide us the clientCustomerId of the AdWords client account along with the complete SOAP request and response logs for the recent try so I can take a look? You can respond via *Reply privately to

Re: AuthenticationError.NOT_ADS_USER

Hello Bharani. I configured all credentials again but doesn´t work. I use this request headers https://developers.google.com/adwords/api/docs/guides/call-structure I send this param* clientCustomerId *but return the same error. Thank you. On Thursday, September 7, 2017 at 3:56:20 PM UTC-5, B

Re: AuthenticationError.NOT_ADS_USER

Hello Carlos, It is not possible to generate the report at MCC level. This said, for this error, can you try generating the report again with the client customer id of the client account associated with your MCC? If that doesn't work, could you regenerate the OAuth2 credentials and then try ag

Re: AuthenticationError.NOT_ADS_USER

Hello, The *NOT_ADS_USER* error usually means that the login used to generate the OAuth2 access token is not associated with any AdWords account. Can you make sure that you entered the correct cre

Re: AuthenticationError.NOT_ADS_USER - Java SDK setServiceAccountUser missing?

Hi John, My apologies for the difficulty you experienced in setting up your service account using the Java library. I could see that you have already gotten in touch (here ) with the Java library owners and I'm glad that you have found

Re: AuthenticationError.NOT_ADS_USER - Java SDK setServiceAccountUser missing?

FYI - I ended up getting that working. Yes, I followed all of the steps to create the service account and authorize it for our Google Apps Domain. That isn't the issue. All of the sample code and examples for using the Service Account fail to show where or how to set the ServiceAccountUser on t

Re: AuthenticationError.NOT_ADS_USER - Java SDK setServiceAccountUser missing?

Hi John, Could you provide the following details? - Do you have a Google Apps Domain? To use service accounts with AdWords, a Google Apps Domain is required (as mentioned on the wiki page for service accounts

Re: AuthenticationError.NOT_ADS_USER with service account

Hi, This is an old forum thread. Could you kindly start a new thread for your question? Thanks, Shwetha, AdWords API Team. -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDe

Re: AuthenticationError.NOT_ADS_USER with service account

That property I need to set in case of Java? I filled up api.adwords.jsonKeyFilePath, api.adwords.clientCustomerId, api.adwords.developerToken but no person or anything close to this in config. понедельник, 27 октября 2014 г., 19:34:25 UTC+3 пользователь Anash P. Oommen (AdWords API Team) на

Re: AuthenticationError.NOT_ADS_USER

Hi, Could you elaborate on why you are not using the reporting utility in the .NET client library , as shown in the DownloadCriteriaReport example

Re: AuthenticationError.NOT_ADS_USER @

Hi Matt, Please send your SOAP request and response header so we could investigate further. You can click *Reply privately to author* when responding. Thanks, Yin, AdWords API Team. -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googlea

Re: AuthenticationError.NOT_ADS_USER @

I've tried that but it comes up the same. Going forward and when we are live, what if I'm not the MCC on one of our client accounts? On Monday, 22 February 2016 17:30:20 UTC, Yin Niu wrote: > > Hi Matt, > > The MCC accont login requests the token. However, to pull the campaign > data, you would

Re: AuthenticationError.NOT_ADS_USER @

Hi Matt, The MCC accont login requests the token. However, to pull the campaign data, you would have to specify the clientCustomerId SOAP header. For the use case you described, you should use OAuth 2.0 web

Re: AuthenticationError.NOT_ADS_USER @

The scenario is we wish to get clients to log into our website and give us authority for our server to download a list of their campaigns. Currently the developer has logged into Google and created an application and we have got the client id/secret from that login. who then requests the acces

Re: AuthenticationError.NOT_ADS_USER @

Hi Matt, You should use your MCC account to generate client id/secret and refresh token. But when you send the request to pull Campaign data, you need to specify the client account clientCustomerID in the request header. If this does not solve your problem, please send the complete SOAP reque

Re: AuthenticationError.NOT_ADS_USER @

Hi Yin, I've just signed in to the TEST Adwords user account and got an authorisation code and then the access code and then submitted the request again, it came back with: http://schemas.xmlsoap.org/soap/envelope/";>https://adwords.google.com/api/adwords/cm/v201509";>00052c5e53be27000a8159c489

Re: AuthenticationError.NOT_ADS_USER @

Hi Matthew, NOT_ADS_USER error occurs when the logged in user is not associated with any AdWords account. In your request, you are logged in as MCC which doesn't have access to campaign service. Y

Re: AuthenticationError.NOT_ADS_USER @

Hi Yin, Sorry for the late reply but I've been away on holiday. Thank you for your response. We have not even got to requesting the refresh token, do you mean the access token? Thanks, Matthew On Friday, 22 January 2016 16:29:35 UTC, Yin Niu wrote: > > Hi Matt, > > Can you verify that the a

Re: AuthenticationError.NOT_ADS_USER @

Hi Matt, Can you verify that the account with the clientCustomerID that you used for this request has the same login email as the one that you use for requesting refresh token or it is the client account of the same manager account? Thanks, Yin, AdWords API Team. -- -- =~=~=~=~=~=~=~=~=

Re: AuthenticationError.NOT_ADS_USER @

Hi Yin, Thanks for the advice, but maybe I'm missing something with the Google app as I get back what looks to be a good result. If I explain the path in more detail: On our test website, the user (whilst logged into their Google Adwords account - a test MCC account at this point) clicks on a

Re: AuthenticationError.NOT_ADS_USER @

Hi Matt, When you get NOT_ADS_USER error, it means the login used to generate the access token is not associated with any AdWords account. Thanks, Yin, AdWords API Team. -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.

Re: {"[AuthenticationError.NOT_ADS_USER @ ; trigger:'']"} while getting the existing campaigns

Hi Sarah, Thanks for providing the request and response logs. The NOT_ADS_USER error indicates that the login used to generate the access token is not associated with any AdWords account. The common

Re: {"[AuthenticationError.NOT_ADS_USER @ ; trigger:'']"} while getting the existing campaigns

Hi Umesh, I also saw this case. But I created Client ID and ClientSecret key. And then I refresh token and call the API. But this issues still do not resolve. I attach file xml SOAP XML request and response. Please check it for me. Thanks and Best Regards, On Saturday, August 22, 2015 at 4:03:00

Re: {"[AuthenticationError.NOT_ADS_USER @ ; trigger:'']"} while getting the existing campaigns

Hi Sarah, Could you provide the SOAP XML request and response logs? Just click *Reply privately to author* in the forum when responding. Don't forget to remove the developer token and client customer ID in the output. Thanks, Umesh, AdWords API Team. -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

Re: {"[AuthenticationError.NOT_ADS_USER @ ; trigger:'']"} while getting the existing campaigns

Now , I just used the Client Library (.Net) for authentication , in "OAuth2ProviderBase" class we have these lines: protected string TOKEN_ENDPOINT = "https://accounts.google.com/o/oauth2/token";; //. WebRequest request = HttpWebRequest.Create(TOKEN_ENDPOINT); request.Proxy = confi

Re: {"[AuthenticationError.NOT_ADS_USER @ ; trigger:'']"} while getting the existing campaigns

Thanks Umesh, I 've just replace the existing refresh token with the new token created by Test MCC Account. and run again, the error is changed to this : Failed to refresh access token. { "error" : "unauthorized_client" } On Saturday, August 22, 2015 at 7:03:00 AM UTC+10, Umesh Dengale wr

Re: {"[AuthenticationError.NOT_ADS_USER @ ; trigger:'']"} while getting the existing campaigns

Hi Sarah, You created refresh token before the creation of ClientId and ClientSecret key. You could recreate refresh token and call the API. Thanks, Umesh, AdWords API Team. -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper

Re: AuthenticationError.NOT_ADS_USER Error when integrate adWard to salesforce

Hello Jamie, Yes, you need to retrieve a refresh token for a user that has access to the given AdWords account as described here: https://developers.google.com/adwords/api/docs/guides/clientlogin-to-oauth2-individual-accounts#retrieve_oauth_20_refresh_token_for_individual_adwords_account -

Re: AuthenticationError.NOT_ADS_USER Error when integrate adWard to salesforce

If we don't have a Google Apps domain, is it still possible to grant an MCC that same user rights access? On Wednesday, November 12, 2014 6:12:11 AM UTC-8, Danial Klimkin wrote: > > Hello, > > > As the document says, we strongly discourage to use Service Accounts with > AdWords. It's much easi

Re: AuthenticationError.NOT_ADS_USER Error when integrate adWard to salesforce

Hello, As the document says, we strongly discourage to use Service Accounts with AdWords. It's much easier to obtain and use an offline refresh token. If you are still using it and have a google apps domain, you need to grant a user rights to access the correct account and set impersonation ad

Re: AuthenticationError.NOT_ADS_USER Error when integrate adWard to salesforce

Hi, I am using google service account to authentication during authentication follow this document "https://developers.google.com/accounts/docs/OAuth2ServiceAccount";. If you want then i can provide the apex code. Noted that I am facing this error when try to fetch performance report into sale

Re: AuthenticationError.NOT_ADS_USER Error when integrate adWard to salesforce

Hello, This error normally means you have generated the refresh token with a wrong account. Try logging off and re-authorizing your application logging in as your AdWords user. -Danial, AdWords API Team. On Sunday, November 9, 2014 5:00:39 PM UTC+3, jitendra rawat wrote: > > How I can resol

Re: AuthenticationError.NOT_ADS_USER with service account

Hi, You should also set oauth2_prn to identify the OAuth2 user. This should be the login email of your AdWords account, or your AdWords MCC account. If you are setting the email address of your AdWords account, then client_customer_id should contain your AdWords account's CID. If you are setti

Re: AuthenticationError.NOT_ADS_USER

Hi Yasin, AuthenticationError.NOT_ADS_USER usually means that the login email for which you generated OAuth2 access token isn't an AdWords user. I'm guessing, either the information in the auth.ini is incorrect, or that the login email was once valid for the AdWords account, but not any longer?

Re: AuthenticationError.NOT_ADS_USER

Hi Fams, To initialize your sandbox account you should make your first request to CampaignService.get(), as described here: http://code.google.com/apis/adwords/docs/sandbox.html#getting-started Best, - Eric Koleda, AdWords API Team -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find

Re: AuthenticationError.NOT_ADS_USER

Hi Rina, More information about this error is available on the troubleshooting guide: http://code.google.com/apis/adwords/docs/troubleshooting.html#AuthenticationError.NOT_ADS_USER Best, - Eric Koleda, AdWords API Team -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blo

Re: AuthenticationError.NOT_ADS_USER

Hello kath, Did you initialize the account as the document describes? http://code.google.com/apis/adwords/docs/sandbox.html#getting-started The very first request to a new account in Sandbox needs to be a get request to the CampaignService. This will populate account with some generated data.

Re: AuthenticationError.NOT_ADS_USER

Debug output: request_info # Logfile created on Thu Jun 23 09:55:45 +0930 2011 by / host=adwords-sandbox.google.com method=get responseTime=445 operations=0 units=0 requestId=261d7d235e1ec348fa7eec610bc79ed2 isFault=true faultMessage="AuthenticationError.NOT_ADS_USER @ ; trigger:'507762239034'

Re: AuthenticationError.NOT_ADS_USER

Hi Danial, I am already using v201101 and the latest official ruby client. Will send debug output tomorrow. Cheers On Jun 20, 6:45 pm, Danial Klimkin wrote: > Hello kath, > > Can you give official Ruby AdWords library a try? It can produce more > helpful details in debug mode. > It is available h

Re: AuthenticationError.NOT_ADS_USER

Hello kath, Can you give official Ruby AdWords library a try? It can produce more helpful details in debug mode. It is available here: http://code.google.com/p/google-api-ads-ruby/downloads/list or via: rake install google-adwords-api Please enable debug mode (see README) and send us the ou

Re: AuthenticationError.NOT_ADS_USER

No I have the same problem with a new gmail login This time the request info is: host=adwords-sandbox.google.com method=get responseTime=74 operations=0 units=0 requestId=0535b7d1e1f5032da38779b7e6ebcaa7 isFault=true faultMessage="AuthenticationError.NOT_ADS_USER @ ; trigger:'507762239034' S

Re: AuthenticationError.NOT_ADS_USER

Hi Kath, I've reported this issue to the TrafficEstimator team. Could you meanwhile try using a different gmail login to make your API calls and see if that solves the issue for you? Cheers, Anash P. Oommen, AdWords API Advisor. -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us

Re: AuthenticationError.NOT_ADS_USER

I am having this same problem using the sandbox with V201101 This is my request info: host=adwords-sandbox.google.com method=get responseTime=312 operations=0 units=0 requestId=b208e31839be6d2206d5cd4316abf13e isFault=true faultMessage="AuthenticationError.NOT_ADS_USER @ ; trigger:'29430238

Re: AuthenticationError.NOT_ADS_USER

Hi, Are you making this call to the adwords api production environment or sandbox? Do you have a request id for the failing call that I can lookup in the logs? Cheers, Anash P. Oommen, AdWords API Advisor. -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discus

Re: AuthenticationError.NOT_ADS_USER???

I'm just curious why can't you return this supplementary information in HTTP response? You simply enjoy forums? On Apr 4, 5:42 pm, David Torres wrote: > Hi Suraj, > > When downloading a report you need to specify an auth token of the user who > created the report definition in your HTTP headers

Re: AuthenticationError.NOT_ADS_USER???

Hi Suraj, When downloading a report you need to specify an auth token of the user who created the report definition in your HTTP headers, please see http://code.google.com/apis/adwords/docs/reportingtopics.html#downloading Best, -David Torres - AdWords API Team -- =~=~=~=~=~=~=~=~=~=~=~=~=~=

Re: AuthenticationError.NOT_ADS_USER @ ; trigger:'231214396642' Service[CampaignService.get]

Hi Tivakr, Please post the request id for the failed request on this thread. I'll take a look at the logs and figure out what went wrong with your request. You can get the request id for a request by turning on SOAP logging in the client library. See the library's README to see how this may be do

Re: AuthenticationError.NOT_ADS_USER @ ; trigger:'814921032347' Service[TargetingIdeaService.get]

I just ran into this issue myself today. You apparently have to make a call to GetCampaignService first just to initialize your sandbox account. My understanding (though I haven't even gotten so far as testing this latter part out) is that once you've done this you can cut out the call and just m