Hi Cristian,
Could you send us privately a full request and response log of communication
with the API? The request and response looks like the JSON Mappings in our
REST documentation. Our client libraries have loggers with logging
instructions, to see these instructions you can click on the c
Sorry for the late answer.
I've tried using a different campaign and it worked!
Now my question is, when is/isn't possible to do a budget simulation?
Because some campaigns get me an empty response and some campaigns work
fine.
Thanks.
Il giorno martedì 14 settembre 2021 alle 17:30:54 UTC+2 a
Hi Cristian,
Thank you for the reply. I work with Aryeh and let me provide support to your
concern.
To the check the reasons why some of the bid simulator is working and not
working on some campaigns, could you provide the complete request and response
logs with request ID generated on your en
When I get an empty response (*this is what I mean as an empty response*
-> {{}} ), *I don't have any log*.
I get logs only when the API request get me a response.
Probably I get an empty response, because the campaign uses a shared budget
(?)
Thanks, I'll wait for news.
Cristian
Il giorno
Hi Cristian,
This is Yasar and I work with Ernie. Let me assist you with this.
Have you tried to enable logging mentioned in this document by navigating to
the Client libraries > Your client library (ex. Java) > Logging documentation?
If so, you may then send the complete request and response l
Hi Yasar,
maybe I haven't been clear explaining, but* I' ve tried logging with your
examples*, and it works! *But with some queries it doesn't log anything*.
Like I said when I try to retrieve budget simulation, in some campaigns, it
works and in some others I get only an EMPTY response (without
Hi Cristian,
Thank you for providing more details to your concern.
I am afraid that our team could not investigate the issue that you've
experienced without the logs. With this, could you atleast describe the
parameters that you've set in the API request or the code that you've used
leading to
