Re: ManagedCustomerService Returning Inactive Accounts

2020-10-12 Thread Nguyễn Thanh
Yes, it is working. Vào 22:44, T.2, 12 Th10, 2020 Google Ads API Forum Advisor Prod < adsapiforumadvi...@gmail.com> đã viết: > Greetings! > > It looks like the issue is now fixed. Please take a look. If you're still > seeing issues, please get back to me on this thread. > > Best, > ​​​Nadine

Re: ManagedCustomerService Returning Inactive Accounts

2020-10-12 Thread Google Ads API Forum Advisor Prod
Greetings! It looks like the issue is now fixed. Please take a look. If you're still seeing issues, please get back to me on this thread. Best, ​​​Nadine Wang, Google Ads API Team ref:_00D1U1174p._5004Q25ZEGf:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our

Re: ManagedCustomerService Returning Inactive Accounts

2020-10-08 Thread Google Ads API Forum Advisor Prod
Hi Everyone, Our team is aware of this issue and a bug has been filed to further investigate what is causing this behavior. We will update you once we have more insight. Thank you all for your patience. Regards, Danica Google Ads API Team ref:_00D1U1174p._5004Q25ZEGf:ref -- --

Re: ManagedCustomerService Returning Inactive Accounts

2020-10-08 Thread S S
++ the same behavior last couple of days. all accounts are returned (active and disabled) and we cannot distinguish which can be used and which can't ((( On Thursday, October 8, 2020 at 10:56:03 AM UTC+3 LP AI wrote: > We are having the exact same issue and like everyone else this has >

Re: ManagedCustomerService Returning Inactive Accounts

2020-10-08 Thread LP AI
We are having the exact same issue and like everyone else this has appeared in the last couple of days. We use ManagedCustomerService to get the list of accounts that we can query with reports. When we start to query them with reports we are getting AuthorizationError.CUSTOMER_NOT_ACTIVE. On

RE: ManagedCustomerService Returning Inactive Accounts

2020-10-07 Thread Google Ads API Forum Advisor Prod
Hi Vine Gaming, Could you confirm if your concern is related to the current discussion in this thread? If yes, could you add more details about the issue on your end so our team can provide the appropriate support? Best regards, Peter Laurence Napa Oliquino Google Ads API Team

Re: ManagedCustomerService Returning Inactive Accounts

2020-10-06 Thread Vine Gaming
What can I do? On Mon, Oct 5, 2020 at 10:00 PM charlie.tru...@gmail.com < charlie.truong.grain...@gmail.com> wrote: > I thought ManagedCustomerService was supposed to only return active > accounts? However, it seems that over the weekend, it started returning > inactive accounts which caused

Re: ManagedCustomerService Returning Inactive Accounts

2020-10-06 Thread Google Ads API Forum Advisor Prod
Hello, I do not believe there have been any changes on the API's end. Unfortunately, you will not be able to filter out inactive accounts as there is no filterable field for account status. The available fields are listed here. Can you please provide your top level account's manager account ID

Re: ManagedCustomerService Returning Inactive Accounts

2020-10-06 Thread LE GCR
We are executing the following method to extract all accounts (Customer ids) associated to our topLevelAcct. We take the results of this method and make individual calls on each account to extract Google Ads Reports (Criteria, KeywordPerformance and Ad Performance) on these accounts. The

RE: ManagedCustomerService Returning Inactive Accounts

2020-10-05 Thread Google Ads API Forum Advisor Prod
Hi everyone, So our team can investigate, could you both send over your respective complete request and response logs? Also, you may send your replies using the Reply privately to author option. Best regards, Peter Laurence Napa Oliquino Google Ads API Team ref:_00D1U1174p._5004Q25ZEGf:ref

Re: ManagedCustomerService Returning Inactive Accounts

2020-10-05 Thread LE GCR
I am encountering the same change in response from ManagedCustomerSerivce since Sunday morning. Has there been a predicate which needs to be added to the accounts lookup request to ignore inactive accounts? On Monday, October 5, 2020 at 11:00:06 AM UTC-4 charlie.tru...@gmail.com wrote: > I