Re: Newbie issue with PHP v6 library

2020-12-07 Thread Google Ads API Forum Advisor Prod
Hi Tim - Gotcha, sorry about the confusion there. I did find the log file you sent. The Customer ID in it appears to be incomplete, i.e. it's only 3 digits instead of 10. When you execute the example, how are you passing this value in? Are you using the command-line arguments or inserting the v

Re: Newbie issue with PHP v6 library

2020-12-07 Thread Tim Relton
Ben, The CID you are using is the original fake one I used to originally open this question and protect private details. There is an email as requested above by Peter on 3rd December, that I have replied to, that contains all the CIDs, keys, api logs and developer keys that are being used. Ca

Re: Newbie issue with PHP v6 library

2020-12-03 Thread Google Ads API Forum Advisor Prod
Hi Tim, Thanks for this information and for trying out the Google Ads API. I can see a couple issues with the request logs you sent which are independent of the PHP library. I'm a little unsure why you don't receive a more meaningful error message though. I'll help you work through some of the

Re: Newbie issue with PHP v6 library

2020-12-02 Thread Google Ads API Forum Advisor Prod
Hi Tim, I am updating this thread to let you know that we have received the requested information. Allow me now to reach out to the rest of our team to discuss and investigate further. We'll reach back once we have updates. Best regards, Peter Laurence Napa Oliquino Google Ads API Team ref:_00

Re: Newbie issue with PHP v6 library

2020-12-01 Thread Google Ads API Forum Advisor Prod
Hi Tim, Sorry to hear that. Please provide the requested details on this email address googleadsapi-supp...@google.com for privacy purposes. Also, if you haven't enabled yet the logging of API transaction for PHP client library, you may follow this guide. Regards, Ernie John Blanca Tacata Go

Re: Newbie issue with PHP v6 library

2020-11-27 Thread Tim Relton
Hello, Thanks for the reply. Sadly this happens 100% of the time. >From a terminal window on cPanel $ cd google-ads-php google-ads-php]$ php examples/BasicOperations/GetCampaigns.php --customerId 987-654-3210 also google-ads-php]$ php examples/BasicOperations/GetCampaigns.php --customer

RE: Newbie issue with PHP v6 library

2020-11-27 Thread Google Ads API Forum Advisor Prod
Hi Tim, Thanks for posting your concern. The INTERNAL_ERROR usually occurs when something unexpected happened while processing the request such as a bug. However, retrying API request after some time will make it work. However, if this error is occurring frequently, then please provide the cu