Hi,

Thank you for reaching out to the Google Ads API support team.

I understand that you've encountered the error "MUTATE_NOT_ALLOWED " when 
trying to create a display upload ad. Could you please confirm if the 
recommended format / specifications for the HTML_5_UPLOAD_AD's media_bundle, 
discussed here, was applied prior to using it for creating the said ad?

I could see that you are using the 'v14'  which is deprecated and about sunset 
on the 5 June 2024. After this date, all v14 API requests will begin to fail. I 
would recommend migrating to the latest version v16 and you may follow this 
link to Upgrade to the latest version.

Please note that provided sample code is not sufficient to investigate the 
issue further. To replicate the issue from our end, provide us with the 
complete API logs (request and response with request-id and request header) 
generated at your end.

Since you are using a Python client library, I would request you to enable 
logging for the Python client library that you are using. You can refer to the 
guide Python to enable logging at your end.

You can send the details via Reply privately to the author option, or direct 
private reply to this email.
This message is in relation to case "ref:!00D1U01174p.!5004Q02tJ8RQ:ref" 
(ADR-00237148)

Thanks,

Google Ads API Team

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  • Is... Antony Kiên
    • ... 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum

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