RateExceededError on unlimited account

2014-08-06 Thread Thomas Stehle
Rate Limit on Unlimited Accounts? We supposedly have an unlimited account. However, we have recently been receiving rate limit errors at shown below: ** soap:Envelope xmlns:soap=http://schemas.xmlsoap.org/soap/envelope/; soap:HeaderResponseHeader

Re: RateExceededError on unlimited account

2014-08-06 Thread Anash P. Oommen (AdWords API Team)
Hi Thomas, Standard access doesn't give a developer token unlimited QPS, there's a limit we enforce on all developers to make sure that a single user won't deprive all our users' server capacity. The simplest fix would be to catch these errors, and retry after about 30 seconds. See

Re: RateExceededError on unlimited account

2014-08-06 Thread Thomas Stehle
Hi Anash, thanks for your response. Could you tell me please how many QPS we have? We working with a realtime solution so the 30 second waiting time for retry an response is unable to cope for us. Thanks and Kind Regards Thomas On Wednesday, August 6, 2014 10:41:01 AM UTC+2, Thomas Stehle

Re: RateExceededError on unlimited account

2014-08-06 Thread Anash P. Oommen (AdWords API Team)
Hi Thomas, So, I had another look, and looks like you are on Basic plan and not on Standard access. You are limited to 1 operations per day. I got a bit misled by your email title that suggested you had an unlimited token. sorry about that. To fix the error, you need to apply for Standard