Hi Thanet,
thanks for getting back to this. We did not experience the problem since
Sep 10th, so for now everything is fine.
Best,
Christian
On Friday, October 9, 2015 at 2:31:37 PM UTC+2, Thanet Knack Praneenararat
wrote:
>
> Hi Christian,
>
> I really apologize for the delay.
> If you're sti
Hi Christian,
I really apologize for the delay.
If you're still faced with this issue, please let us know.
Best,
Thanet, AdWords API Team
On Thursday, September 3, 2015 at 4:02:07 AM UTC+9, Christian wrote:
>
> Hi,
>
> yes we still experiencing this error. I would really appreciate it if you
>
Hi Christian,
We're looking into this issue and will get back to you once we get any
updates.
Best,
Thanet, AdWords API Team
On Thursday, September 3, 2015 at 4:02:07 AM UTC+9, Christian wrote:
>
> Hi,
>
> yes we still experiencing this error. I would really appreciate it if you
> could invest
Hi,
yes we still experiencing this error. I would really appreciate it if you
could investigate this.
Best regards,
Christian
On Wednesday, September 2, 2015 at 3:23:02 PM UTC+2, Anthony Madrigal wrote:
>
> Hi Christian,
>
> Yes, I did receive your SOAP request. Are you still experiencing this
Hi Christian,
Yes, I did receive your SOAP request. Are you still experiencing this
error? If so, please let me know so that I can troubleshoot.
Thanks,
Anthony
AdWords API Team
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Also find us on our blog and Google+:
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Hi Anthony,
did you receive my private reply with the SOAP request? Just want to make
sure nothing has been lost on its way.
Best,
Christian
On Friday, August 21, 2015 at 10:38:17 AM UTC+2, Christian wrote:
>
> Hi,
>
> we have a strange behavior on a specific account where
> the AdGroupCriteri
Hi Anthony,
we did not see the error since August 22. I'll get back to you when it pops
up again.
Thanks and best regards,
Christian
On Friday, August 21, 2015 at 3:32:37 PM UTC+2, Anthony Madrigal wrote:
>
> Hey Christian,
>
> Could you please send me through *reply privately to author *your S
Hey Christian,
Could you please send me through *reply privately to author *your SOAP XML
request and response? The important response is the one that failed, but if
you could also send me when the response returns zero DSA criteria that
would be great.
Thanks,
Anthony
AdWords API Team
--
--
Hi,
we have a strange behavior on a specific account where
the AdGroupCriterionService triggers an internal API error when fetching
DSA criteria. The same request works fine on other accounts.
We use the googleads Python lib with the following selector:
selector = {
'fields': [
Hi Bryan,
I'm not seeing an email from you in that inbox. Can you try to send
it again? (adwordsapiadvi...@google.com) It's a private inbox managed
by our team, but not checked regularly.
Best,
- Eric
On Dec 6, 6:06 pm, ADM wrote:
> Eric,
>
> I just sent the information requested to the email
Eric,
I just sent the information requested to the email given. I assume this
is a private email.
I agree with Dan it is most likely due to AdGroup services failure.
Please let me know the resolution.
Best regards,
Bryan
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Also find us on
Hi Bryan,
Can you send the four customer IDs for these accounts to
adwordsapiadvi...@google.com and then ping this thread?
Best,
- Eric
On Dec 6, 12:32 pm, ADM wrote:
> Eric,
>
> I am still seeing these UNEXPECTED_INTERNAL_API_ERROR message for these
> key 4 accounts on all calls.
>
> This is a
Eric,
Could you please escalate this issue with engineering? I have a large
account and need the api to work so I can manage it.
thanks,
dan
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Also find us on our blog and discussion group:
http://adwordsapi.blogspot.com
http://groups.google.c
Eric,
I am still seeing these UNEXPECTED_INTERNAL_API_ERROR message for these
key 4 accounts on all calls.
This is a very serious issue. We went literally months with nothing
like this occuring, and now we see it all the time with apparently no
solution in sight; this has been going on for week
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