Re: Reports 'pending' for hours

2011-06-13 Thread ACE
Hi Eric, Thanks for the insight. We will work on updating our reports to use v201101. We still have intermittent issues, which snowball as more reports and processes run. I appreciate your continued updates, and among others hope to hear about a fix. Thanks, Max -- =~=~=~=~=~=~=~=~=~=~=~=~=~

Re: Reports 'pending' for hours

2011-06-13 Thread Nidhin Baby
Hi Eric, Thanks for the updates. It seems like working fine last 2days. We will plan for upgrading to latest version. Thanks & Regards, On Fri, Jun 10, 2011 at 7:43 PM, Eric Koleda wrote: > Hi Nidhin, > > Thank you for the feedback. We are still monitoring the situation and we > apologize for

Re: Reports 'pending' for hours

2011-06-10 Thread Eric Koleda
Hi Nidhin, Thank you for the feedback. We are still monitoring the situation and we apologize for the delays. We are working on collecting more detailed information about the best timing to pull reports, and hope to make that available soon. If you can, we recommend you upgrade to v201101 re

Re: Reports 'pending' for hours

2011-06-10 Thread Nidhin Baby
Hi Eric, We are also facing the same issue. Yesterday it took more than 5 Hours to collect the Reports from Google. Today also seems like same proble, It has been more than 2.30 Hrs still we are getting the status as "Pending". Below are the informations of the report Report ID: 1638572410 Report

Re: Reports 'pending' for hours

2011-06-01 Thread Eric Koleda
Hi Pete, The core engineering team is still monitoring the situation, but I don't have any new information at this time. Best, - Eric -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group

Re: Reports 'pending' for hours

2011-06-01 Thread Pete Lavetsky (AdWords API Guru)
Any update Eric? This continues to be a large issue for us as we depend on the report to reconcile billing. Pete On May 25, 11:10 pm, "Pete Lavetsky (AdWords API Guru)" wrote: > We're seeing it most often on v13 cross client Account reports. > > Pete > > On May 25, 5:50 pm, Eric Koleda wrote:

Re: Reports 'pending' for hours

2011-05-25 Thread Pete Lavetsky (AdWords API Guru)
We're seeing it most often on v13 cross client Account reports. Pete On May 25, 5:50 pm, Eric Koleda wrote: > Hi All, > > Thanks for the feedback.  The core engineering team is actively looking into > the issue, but I don't have any further updates at this time.  Are you > seeing this issue affe

Re: Reports 'pending' for hours

2011-05-25 Thread Eric Koleda
Hi All, Thanks for the feedback. The core engineering team is actively looking into the issue, but I don't have any further updates at this time. Are you seeing this issue affect all of your reports, or only certain types or certain accounts. Best, - Eric -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=

Re: Reports 'pending' for hours

2011-05-25 Thread jfrank
We're having this problem today too -- I don't see any reports that have completed. -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=

Re: Reports 'pending' for hours

2011-05-25 Thread Pete Lavetsky (AdWords API Guru)
Eric, We've also been experiencing the Pending status issue. Here are some IDs of reports that have failed 28% of the time this month. The last ID is from today. It seems the issue started around the 11th of this month. 1688900555 1689647675 1692407075 1695164435 1695813755 1697146835 16986637

Re: Reports 'pending' for hours

2011-05-25 Thread Eric Koleda
Hi, We've heard various reports of delayed reports recently, and we are looking into the issue. Can you provide an example report job ID that experienced a delay? Best, - Eric Koleda, AdWords API Team -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion

Reports 'pending' for hours

2011-05-23 Thread ACE
We have been having issues the past couple weeks with reports being stuck in the 'pending' status for hours. Today, we ran an AdgroupCriterion report starting at 6:24am. It is currently still 'pending' now (9:59 AM EST). Is there a good/bad time to run these reports, or has something changed tha