RE: UI reports error for successfully uploaded CrmBasedUserList using APIv201509

Hi Jamie, Thanks for bumping this thread. Since this thread was from a while back, I would have to check with the rest of our team whether there had been any updates regarding the issue. Moving forward to yours, could you provide your the complete SOAP request and response logs that were gener

Re: UI reports error for successfully uploaded CrmBasedUserList using APIv201509

Wondering if this was ever fixed? Or what the underlying issue was? I'm experiencing the exact same problem right now and not quite sure how to move forward. On Wednesday, February 10, 2016 at 2:37:04 PM UTC-6, Hunter wrote: > > We successfully uploaded two CrmBasedUserLists through the API. How

Re: UI reports error for successfully uploaded CrmBasedUserList using APIv201509

Thanks Anthony, Please let me know if you need any information: requests/responses, or customer information from me. On Thursday, February 11, 2016 at 10:12:02 AM UTC-5, Anthony Madrigal wrote: > > Hi Hunter, > > After some digging, I found that this issue appears to be an error that > our te

Re: UI reports error for successfully uploaded CrmBasedUserList using APIv201509

Hi Hunter, After some digging, I found that this issue appears to be an error that our team is currently looking at. I will let you know as soon as any updates are made regarding this. Regards, Anthony AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on ou

Re: UI reports error for successfully uploaded CrmBasedUserList using APIv201509

Hi Anthony, I don't have the SOAP request/response for this particular upload, but I could re-generate the same request again and upload it under a different name. My main concern was that the API response originally returned success, otherwise our process would have returned the error from th

Re: UI reports error for successfully uploaded CrmBasedUserList using APIv201509

Hi Hunter, They should be able to help you since the error was in the UI. However, if you have any SOAP request and responses that may help with my investigation, I'll be glad to take a look at it. Regards, Anthony AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also

Re: UI reports error for successfully uploaded CrmBasedUserList using APIv201509

Hi Anthony, The list was loaded by the API and appears to point to a back-end issue when processing CrmBasedUserList files. I was under the impression that the Community forum was mostly for advice on using the UI and advertising topics, not developer support questions. I am happy to move the

Re: UI reports error for successfully uploaded CrmBasedUserList using APIv201509

Hi, This question seems better suited for the AdWords Community Forum since the error appears in the UI. Regards, Anthony AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on ou

UI reports error for successfully uploaded CrmBasedUserList using APIv201509

We successfully uploaded two CrmBasedUserLists through the API. However after a few days, the AdWords UI reports this message: *"Error with the last upload"*. Clicking into the CrmBasedUserList in the UI shows a different message: *"Internal server error. It looks like our internal servers had