Re: ad group mobile bid modifiers in shopping campaigns not working

2014-11-07 Thread GregT
For posterity's sake: Anash emailed me and asked me to try sending a Platform object with the 30001 id, rather than just a plain criterion object, and this worked. I'm not sure why just a Criterion object with the right id works for search and PLA campaigns but not shopping campaigns, but I'm

Re: [1-8742000004636] ad group mobile bid modifiers in shopping campaigns not working

2014-11-07 Thread Greg Thoenen
Hi, Anash. That worked! I'm not sure why just a Criterion object with the right id works for search and PLA campaigns but not shopping campaigns, but I'm glad we can set them now. Thanks for the help, Greg On Fri, Nov 7, 2014 at 12:13 PM, wrote: > Hi Greg, > > Could you try sending a Platfor

Re: ad group mobile bid modifiers in shopping campaigns not working

2014-10-27 Thread GregT
Hi, Anash. Any news on this? Thanks, Greg On Monday, October 20, 2014 4:01:18 PM UTC-5, GregT wrote: > > Hi, Anash. > > I switched over to the new v201409 API that was just recently released, > using the latest Java API library. It still doesn't work. It now gives a > reasonable exception, r

Re: ad group mobile bid modifiers in shopping campaigns not working

2014-10-20 Thread GregT
Hi, Anash. I switched over to the new v201409 API that was just recently released, using the latest Java API library. It still doesn't work. It now gives a reasonable exception, rather than just the generic "fault occurred while processing" error. However, you had said on Sep 24 that the fix

Re: ad group mobile bid modifiers in shopping campaigns not working

2014-10-08 Thread GregT
Okay, thanks! Greg On Wednesday, October 8, 2014 9:55:53 AM UTC-5, Anash P. Oommen (AdWords API Team) wrote: > > Hi Greg, > > I've been told that this will work from the next API version onwards, > since we had to expose new exception types for this change, and that would > require us to break

Re: ad group mobile bid modifiers in shopping campaigns not working

2014-10-08 Thread Anash P. Oommen (AdWords API Team)
Hi Greg, I've been told that this will work from the next API version onwards, since we had to expose new exception types for this change, and that would require us to break the wsdls already published for previous versions. Cheers, Anash On Tuesday, October 7, 2014 7:07:18 PM UTC-4, GregT wro

Re: ad group mobile bid modifiers in shopping campaigns not working

2014-10-07 Thread GregT
Hi again, Anash. It's been another couple weeks, and still the exact same error trying to send mobile bid modifiers on ad groups in shopping campaigns. A request id from today is 000504dd2f1afa710aecde062c00771c. Any word on this? Thanks again, Greg On Wednesday, September 24, 2014 3:07:48 P

Re: ad group mobile bid modifiers in shopping campaigns not working

2014-09-24 Thread GregT
Hi, Anash. Just tried again right now, and still failing with the exact same error. Here's the SOAP log: http://schemas.xmlsoap.org/soap/envelope/"; xmlns:xsd="http://www.w3.org/2001/XMLSchema"; xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";> https://adwords.google.com/ap

Re: ad group mobile bid modifiers in shopping campaigns not working

2014-09-24 Thread Anash P. Oommen (AdWords API Team)
Hi Greg, The team told me that the fix is live, so you should be able to set bid modifiers on shopping adgroups now. Let me know if the request is still failing for you, and please provide a requestId from a failed request if possible. Cheers, Anash P. Oommen, AdWords API Advisor. On Tuesday,

Re: ad group mobile bid modifiers in shopping campaigns not working

2014-09-23 Thread GregT
Hi again, Anash. It's been another week (so, two weeks after you said to let you know if the issue still happens after a few days), and nothing appears to have changed -- we are still getting the same error as originally. Any update on this? Thanks, Greg On Monday, September 15, 2014 12:07:10

Re: ad group mobile bid modifiers in shopping campaigns not working

2014-09-17 Thread Albert
yes, right, I figured this out, I missed the userStatus while checking the error, was just about to write it here... sorry, thanks a lot, Albert On Wednesday, September 17, 2014 5:11:16 PM UTC+3, GregT wrote: > > Hi, Albert. > > You actually have a different error than what I'm talking about.

Re: ad group mobile bid modifiers in shopping campaigns not working

2014-09-17 Thread GregT
Hi, Albert. You actually have a different error than what I'm talking about. This thread is about setting mobile bid modifiers on ad groups in shopping campaigns, as opposed to setting bids on shopping partitions. If you look at the fault that was returned, you'll see that the fieldPath is o

Re: ad group mobile bid modifiers in shopping campaigns not working

2014-09-17 Thread Albert
hi, we've been getting this error as well, while trying to change bids on shopping items (offer ids) 10. is it a bug or intended behavior? 20. does it have something to do with using api version v201402, not latest? enclosed is the soap trace: ~~~soap_request hacked~~~ at local time: 17/09/

Re: ad group mobile bid modifiers in shopping campaigns not working

2014-09-15 Thread GregT
Hi, Anash. It's been a week since your post, and we are still getting the same error as we originally did. Has it just not gone live yet, or is it possible that the intended fix did not actually fix it? Thanks, Greg On Monday, September 8, 2014 8:31:00 AM UTC-5, Anash P. Oommen (AdWords API

Re: ad group mobile bid modifiers in shopping campaigns not working

2014-09-08 Thread GregT
Great - thanks a lot, Anash! On Monday, September 8, 2014 8:31:00 AM UTC-5, Anash P. Oommen (AdWords API Team) wrote: > > Hi Greg, > > We have added a fix, and this should go live during the next server push. > If the issues persist after a few days, let me know. > > Cheers, > Anash P. Oommen, >

Re: ad group mobile bid modifiers in shopping campaigns not working

2014-09-08 Thread Anash P. Oommen (AdWords API Team)
Hi Greg, We have added a fix, and this should go live during the next server push. If the issues persist after a few days, let me know. Cheers, Anash P. Oommen, AdWords API Advisor. On Thursday, September 4, 2014 12:56:29 PM UTC-4, Anash P. Oommen (AdWords API Team) wrote: > > Hi Greg, > > Not

Re: ad group mobile bid modifiers in shopping campaigns not working

2014-09-04 Thread Anash P. Oommen (AdWords API Team)
Hi Greg, Not yet, I have pinged them again today for updates. I'll keep you posted. Apologies for the delay in getting this resolved. Cheers, Anash On Tuesday, September 2, 2014 2:13:34 PM UTC-4, GregT wrote: > > Hi, Anash. > > Just wondering if you got any update from the API team last week re

Re: ad group mobile bid modifiers in shopping campaigns not working

2014-09-02 Thread GregT
Hi, Anash. Just wondering if you got any update from the API team last week regarding why the ad group mobile bid modifiers for shopping campaigns are not permitted through the API, even though you can do it in the UI? Thanks, Greg On Monday, August 25, 2014 10:07:14 AM UTC-5, Anash P. Oommen

Re: ad group mobile bid modifiers in shopping campaigns not working

2014-08-25 Thread Anash P. Oommen (AdWords API Team)
Hi Greg, No updates, I'll ping the team again for updates today. Cheers, Anash P. Oommen, AdWords API Advisor. On Thursday, August 21, 2014 2:17:33 PM UTC-4, GregT wrote: > > Hi, Anash. > > Any word on this -- particularly as to why adding ad group mobile bid > modifiers on shopping campaigns w

Re: ad group mobile bid modifiers in shopping campaigns not working

2014-08-21 Thread GregT
Hi, Anash. Any word on this -- particularly as to why adding ad group mobile bid modifiers on shopping campaigns would not be permitted through the API when it works fine through the AdWords UI? We'd really like to be able to set these, as we previously were on our PLA campaigns. Thanks, Greg

Re: ad group mobile bid modifiers in shopping campaigns not working

2014-08-14 Thread Anash P. Oommen (AdWords API Team)
Hi Greg, I checked the logs, this is a OPERATION_NOT_PERMITTED_FOR_CAMPAIGN_TYPE error that is not getting rethrown correctly. I've filed a request to ensure that the error is handled and rethrown correctly instead of the generic "Fault occurred while processing." message. I'll also find out wh

ad group mobile bid modifiers in shopping campaigns not working

2014-08-13 Thread GregT
Hi, I'm doing final testing of our code to start handling the upcoming migration to shopping campaigns. One common thing we do on all our campaign types (including PLA, and will need to do on shopping campaigns) is adjust mobile bid modifiers at the ad group and campaign level. However, ever