Re: api down for ad_group_ad_asset_view

2023-07-27 Thread Oliver
Thank you Pete. You're a star! On Thursday, July 27, 2023 at 1:08:20 PM UTC+1 Google Ads API Forum Advisor wrote: > >>>We had the same problem start overnight ... it's fixed via any place > you reference the AssetType enum you now need to encapsulate as a String > ... so your query needs to l

Re: api down for ad_group_ad_asset_view

2023-07-27 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
>>>We had the same problem start overnight ... it's fixed via any place you >>>reference the AssetType enum you now need to encapsulate as a String ... so >>>your query needs to look like: "SELECT asset.id, asset.type, asset.resource_name, asset.youtube_video_asset.youtube_video_id FROM asset W

Re: api down for ad_group_ad_asset_view

2023-07-26 Thread Pete Lavetsky (AdWords API Guru)
We had the same problem start overnight ... it's fixed via any place you reference the AssetType enum you now need to encapsulate as a String ... so your query needs to look like: "SELECT asset.id, asset.type, asset.resource_name, asset.youtube_video_asset.youtube_video_id FROM asset WHERE asse

Re: api down for ad_group_ad_asset_view

2023-07-26 Thread Oliver
The same problem is also happening with *customer_asset*. Hence, so far, the following resources are reported in this thread as experiencing *Internal* errors: - *ad_group_ad_asset_view* - *asset* - *customer_asset* Oliver On Wednesday, July 26, 2023 at 6:53:23 PM UTC+1 Kevin Nguyen w

Re: api down for ad_group_ad_asset_view

2023-07-26 Thread Kevin Nguyen
"SELECT asset.id, asset.type, asset.resource_name, asset.youtube_video_asset.youtube_video_id FROM asset WHERE asset.type in (YOUTUBE_VIDEO) AND asset.id in (93690215637)" Headers: Metadata(content-type=application/grpc,request-id=M28FfX7O3QQ29st8J98Z8A,date=Wed, 26 Jul 2023 17:40:54 GMT,alt-

Re: api down for ad_group_ad_asset_view

2023-07-26 Thread Kevin Nguyen
We are having a similar problem too. On Wednesday, July 26, 2023 at 5:59:38 AM UTC-7 Google Ads API Forum Advisor wrote: > We are able to reproduce the problem and are consulting with the asset > team. I'll reply as soon as I have a response. > > > This message is in relation to case "ref:_0

Re: api down for ad_group_ad_asset_view

2023-07-26 Thread Oliver
We've sent you the info you requested. Can you please let us know at your earliest convenience as this is affecting our production system. Oliver On Wednesday, July 26, 2023 at 8:12:40 AM UTC+1 Oliver wrote: > The issue is NOT temporary. We already have a retry mechanism and even > after 3 re

Re: api down for ad_group_ad_asset_view

2023-07-26 Thread Oliver
The issue is NOT temporary. We already have a retry mechanism and even after 3 retries (minutes apart) the same operation is failing. It failed thousands of times over the last few hours. Please investigate at your end as this is the first time anything like this ever happened in our 10 years

RE: api down for ad_group_ad_asset_view

2023-07-25 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Oliver, Thank you for reaching out to Google Ads API Forum. I can see that you are encountering INTERNAL_ERROR. This error occurs when something unexpected happened while processing the request. The common cause could be the API isn't functioning correctly. However, this is transient in nat

API DOWN for ad_group_ad_asset_view

2023-07-25 Thread Oliver
Hi, For the last few hours, the following query (which has been running fine for a long time) suddnely started returning an INTERNAL error for all accounts. SELECT campaign.id, ad_group.id, ad_group_ad.ad.id, asset.text_asset.text, metrics.impressions FROM ad_group_ad_asset_view WHERE as