[AFMUG] LNP issue - escalate to a higher power?

2021-02-26 Thread Adam Moffett
We ported in a customer's Verizon landline number about 10 years ago.  It went to an ATA in his house.  The customer primarily uses his cell phone and just lets the house phone go to an answering machine.  He realized at some point that his incoming calls stopped working.  We talked to VoIP Inn

Re: [AFMUG] LNP issue - escalate to a higher power?

2021-02-26 Thread Nate Burke
I'll be intrigued by the answers. It seems like there are the 'phone companies' and then 'the rest of us' and there are different rules. We lost a customers number a couple years ago because it looked like it ported, but actually did not, and I had call forwarding set on the old number. It s

Re: [AFMUG] LNP issue - escalate to a higher power?

2021-02-26 Thread Chuck McCown via AF
Perhaps the FCC has a person in charge of porting complaints. Like they used to do for cramming. -Original Message- From: Adam Moffett Sent: Friday, February 26, 2021 9:46 AM To: AnimalFarm Microwave Users Group Subject: [AFMUG] LNP issue - escalate to a higher power? We ported in a

Re: [AFMUG] LNP issue - escalate to a higher power?

2021-02-26 Thread Adam Moffett
ssage- From: Adam Moffett Sent: Friday, February 26, 2021 9:46 AM To: AnimalFarm Microwave Users Group Subject: [AFMUG] LNP issue - escalate to a higher power? We ported in a customer's Verizon landline number about 10 years ago. It went to an ATA in his house.  The customer primarily uses his

Re: [AFMUG] LNP issue - escalate to a higher power?

2021-02-26 Thread Robert Andrews
I soon as I saw Level 3, I said, there's your problem... On 02/26/2021 08:46 AM, Adam Moffett wrote: We ported in a customer's Verizon landline number about 10 years ago. It went to an ATA in his house. The customer primarily uses his cell phone and just lets the house phone go to an answering

Re: [AFMUG] LNP issue - escalate to a higher power?

2021-02-27 Thread Mike Hammett
26, 2021 10:46:10 AM Subject: [AFMUG] LNP issue - escalate to a higher power? We ported in a customer's Verizon landline number about 10 years ago. It went to an ATA in his house. The customer primarily uses his cell phone and just lets the house phone go to an answering machine. He re