Dear Random Q., You are receiving this letter because you have the following e-mail address powered by Mail.com: [EMAIL PROTECTED] Our records indicate that you have e-mail addressed to [EMAIL PROTECTED] forwarded to [EMAIL PROTECTED] In order to continue to serve your messaging needs, we at Mail.com have made some necessary operational changes. These changes require action on your part. Please follow the two steps below to update your account. 1. You need to log into your [EMAIL PROTECTED] account by May 31, 2000. Failure to do so will result in your account being disabled. You can log in at the following address: http://geocities.iname.com. 2. Check to see if you are sending mail through our servers. If your outgoing mail server is mail.iname.com you are affected. See section B for what action you can take. If you do not know the name of your outgoing mail server, here's a quick way to tell: A. If your sent mail reads "From: [EMAIL PROTECTED]", no further action aside from the initial log-in is needed to update your account. B. If your sent mail reads "From: [EMAIL PROTECTED]", you will need to select one of the following three options to update your account. If no action is taken, you will continue to receive forwarded mail from your [EMAIL PROTECTED] account, but will receive an error message (550: unable to authenticate server) when attempting to send e-mail through our servers. I. USE OUR WEB-BASED INTERFACE TO SEND E-MAIL FROM [EMAIL PROTECTED] Log in and turn off the forwarding feature by clicking on "Settings." Choose "e-mail settings" and follow the instructions for deactivating the forwarding feature. II. UPGRADE TO OUR PREMIUM POP3 SERVICE. This service allows you to send and receive e-mail directly through our servers using popular e-mail software like Qualcomm Eudora, Netscape Messenger and Microsoft Outlook. This service costs $3.95 per month or $39.95 per year. To enroll, please log in and click "Settings," then "e-mail settings." Follow the instructions for enrolling in POP3. III. CONTINUE TO READ E-MAIL AT [EMAIL PROTECTED] BUT CHANGE YOUR SETTINGS TO SEND E-MAIL USING YOUR ISP'S SERVERS. Please contact your ISP's customer support area for instructions on how to change your settings. We apologize for any inconvenience these changes may cause but expect that these changes will result in enhanced performance for all of our customers. Sincerely yours, Mail.com Member Support You are receiving this e-mail because you signed up for an e-mail address that is powered by Mail.com. This e-mail has been sent to all users who are affected by this service announcement. There is no way to unsubscribe from a service announcement. However, we will make every effort to minimize the number of service announcements you receive.