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Von: Adam Armstrong via observium <observium@lists.observium.org>
Gesendet: Dienstag, 17. Januar 2023 07:38
An: Luis Olavarrieta via observium <observium@lists.observium.org>
Cc: Adam Armstrong <ad...@observium.org>
Betreff: [Observium] Re: integration with iTop

This would require someone to write a notification transport to create tickets 
on itop.

Their API seems to be very... complex and overly generic. You seem to have to 
pass SQL statements to it to create tickets, which is something I've never seen 
before.

https://www.itophub.io/wiki/page?id=2_3_0:advancedtopics:create_ticket

If you're lucky Mike might be interested in adding support for this, but 
someone might need to provide him with an itop installation to test with.

Adam.


Luis Olavarrieta via observium wrote on 12/01/2023 18:36:

iTop has a “native” integration to Nagios thru a plugin to create tickets 
automatically, does anyone know if there is a way to integrate it with 
observium?

Thanks!

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