Re: [Evergreen-general] Claims Returned Item Status?

2024-01-26 Thread Daniel Guarracino via Evergreen-general
Hi William, We are in the process of potentially changing our approach to these items. Currently, our items marked as Claims Returned have their status set to Missing. We've done so for at least ten years. We've received some feedback recently from some of our libraries that this can cause

Re: [Evergreen-general] Inconsistent White Screens with Hatch

2023-11-07 Thread Daniel Guarracino via Evergreen-general
Turning off "preload pages" in Chrome fixed the problem on all the affected computers that I've updated so far this afternoon. Thanks very much for that fix, Garry! Dan -- Daniel Guarracino Automation Services Librarian OWWL Library System 2557 State Route 21 Canandaigua, NY 14424

Re: [Evergreen-general] Inconsistent White Screens with Hatch

2023-11-07 Thread Daniel Guarracino via Evergreen-general
Hi John, We've also encountered intermittent Hatch issues recently that are exactly as you describe. We had two reports of this behavior the week of October 23. At the time, we were also on 3.7.3. Both libraries that were affected encountered incomplete page loads only when accessing

Re: [Evergreen-general] Is anybody interested in talking about Aspen discovery?

2023-06-28 Thread Daniel Guarracino via Evergreen-general
Hi Lindsay, Count us in! We'd love to share our experiences as another Evergreen + Aspen system and would also be interested in exploring opportunities for collaborating on development projects. Dan -- Daniel Guarracino Automation Services Librarian OWWL Library System 2557 State Route

[Evergreen-general] Encrypted SIP2 / OverDrive

2022-11-03 Thread Daniel Guarracino via Evergreen-general
Hi everyone, Has anyone successfully set up an encrypted SIP2 connection with OverDrive using a self-signed certificate? We have stunnel set up with a self-signed certificate and the folks at OverDrive insist that they can't set up an SSL connection unless the certificate is issued by a