[Evergreen-general] SMS Messages Not Being Received

Good afternoon, We have recently been receiving a number of reports from different libraries that patrons are not receiving SMS notifications, particularly those for holds. Evergreen is sending the messages like it is supposed to, so we are thinking that some carriers may be flagging the

Re: [Evergreen-general] [External] Paperback vs. Hardcover Records

Good afternoon Joan, Like you, our bibliographic records can contain both paperback and hardcover versions of a book. We actually encourage this, as well, as part of our cataloging best practices to try and cut down on duplicate records and to make sure that as many items as possible are

[Evergreen-general] Using Z39.50 to Import Authority Records

Good morning, A member of our Cataloging Committee was inquiring about the possibility of using Z39.50 to import authority records in Evergreen. It appears that the Library of Congress provides Z39.50 access to authority records, according to this FAQ:

[Evergreen-general] Indexing =400 Authority MARC Fields in Author and Subject Searches

Good morning, We have been discussing ways to try and make authority records more useful in Evergreen for staff and patrons when searching the catalog. As it currently stands, if you select Author as the Catalog Field in a search and search for a version of an author's name that appears in a

Re: [Evergreen-general] [External] Re: Claims Returned Item Status?

Thank you! William C. Szwagiel NC Cardinal Project Manager State Library of North Carolina william.szwag...@dncr.nc.gov | 919.814.6721 https://statelibrary.ncdcr.gov/services-libraries/nc-cardinal 109 East Jones Street | 4640 Mail Service Center Raleigh,

Re: [Evergreen-general] [External] Re: Claims Returned Item Status?

Thank you! William C. Szwagiel NC Cardinal Project Manager State Library of North Carolina william.szwag...@dncr.nc.gov | 919.814.6721 https://statelibrary.ncdcr.gov/services-libraries/nc-cardinal 109 East Jones Street | 4640 Mail Service Center Raleigh,

Re: [Evergreen-general] [External] Re: Claims Returned Item Status?

Thank you for this information! William C. Szwagiel NC Cardinal Project Manager State Library of North Carolina william.szwag...@dncr.nc.gov | 919.814.6721 https://statelibrary.ncdcr.gov/services-libraries/nc-cardinal 109 East Jones Street | 4640 Mail Service

[Evergreen-general] Claims Returned Item Status?

Good afternoon, Currently NC Cardinal does not have a value set up at the consortium level for the Claim Return Copy Status, so a claims returned item remains in the Checked Out item status. As a result, patrons are still able to view the item in the catalog and place holds on it. We are

Re: [Evergreen-general] [External] Re: Issues with Evergreen wiki site?

Thank you! William C. Szwagiel NC Cardinal Project Manager State Library of North Carolina william.szwag...@dncr.nc.gov | 919.814.6721 https://statelibrary.ncdcr.gov/services-libraries/nc-cardinal 109 East Jones Street | 4640 Mail Service Center Raleigh,

Re: [Evergreen-general] [External] Re: Issues with Evergreen wiki site?

The links on this page will need to be updated, as well: https://evergreen-ils.org/eg-documentation/ [cid:image001.png@01DA0802.41836D60] “Official documentation for Evergreen 3.6+” takes you to a 404. [cid:image002.png@01DA0802.41836D60] “Official Documentation” does, as well. William C.

[Evergreen-general] Staff Unable to Use Add Items or Add Call Numbers and Items in Holdings View?

Good afternoon, We have been contacted by a member library where two of their staff members are unable to use the Add Items and Add Call Numbers and Items options in the Holdings View. They do not receive any kind of error message or notice. Simply nothing happens when they click on them.

Re: [Evergreen-general] [External] Re: Evergreen Logging Out with Each New Chrome Tab?

an answers that can’t be questioned.” — Richard Feynman<https://click.fourhourmail.com/5qure95xkf7hvvo93wh2/7qh7h8h05vr4zrtz/aHR0cHM6Ly9lbi53aWtpcGVkaWEub3JnL3dpa2kvUmljaGFyZF9GZXlubWFu>, theoretical physicist and recipient of the Nobel Prize in Physics in 1965 On Thu, 6 Jul 2023 at 15:31, Szwagiel

[Evergreen-general] Evergreen Logging Out with Each New Chrome Tab?

Good afternoon, We have received reports from an NC Cardinal member library that one of their staff computers is logging out of Evergreen every time a new tab in Google Chrome is opened. They said they cleared the site data in Google Chrome, but that did not help. We have not been able to