Re: [Evergreen-general] Evergreen-general Digest, Vol 38, Issue 35

2023-09-21 Thread Terri Moser via Evergreen-general
I am very interested in hearing more about the Circ Training Roundtable idea. Terri Moser Circulation Supervisor Neosho Newton County Library "Never let a problem to be solved become more important than a person to be loved." -Thomas S. Monson On

Re: [Evergreen-general] Evergreen-general Digest, Vol 35, Issue 31

2023-06-12 Thread Terri Moser via Evergreen-general
- > >> > >> Georgia Public Library Service > >> > >> 2872 Woodcock Blvd., Suite 250 | Atlanta, GA 30341 > >> > >> (404) 235-7128 | eha...@georgialibraries.org > >> > >> (404) 548-4241 | Cell > >> > >>

Re: [Evergreen-general] Evergreen-general Digest, Vol 35, Issue 22

2023-06-12 Thread Terri Moser via Evergreen-general
ber of Claims Returned does not go down > intentionally because the idea was that each patron gets X number of Claims > Returns over time and if they take advantage of it then they get stopped > from making more. It was never intended to be a count of the current number > of Claims

Re: [Evergreen-general] Evergreen-general Digest, Vol 35, Issue 22

2023-06-12 Thread Terri Moser via Evergreen-general
Diane If there are no bills attached to the item, then you can edit the number of claims return in the patron account*-if *you have the Circ1, LibraryManager, or LocalAdmin permissions. But the system does not automatically remove that number in the patron count- which is dumb. Terri Moser

[Evergreen-general] Condition reports

2022-07-26 Thread Terri Moser via Evergreen-general
Can we all try to attach a condition report to a glossy cover that a very small piece of tape will come off of easily or just put the slip in with the edge showing -just NOT taped, top and bottom inside the book on the paper! There is no way to remove this temporary note without damage to the

Re: [Evergreen-general] 'ATTEMPT'

2022-07-21 Thread Terri Moser via Evergreen-general
in our email list <http://georgialibraries.org> for stories of Georgia > libraries making an impact in our communities. > > > > On Thu, Jul 21, 2022 at 12:29 PM Terri Moser via Evergreen-general < > evergreen-general@list.evergreen-ils.org> wrote: > >> This wo

[Evergreen-general] 'ATTEMPT'

2022-07-21 Thread Terri Moser via Evergreen-general
This word is killing our customer service!!! The renewal message has got to change! Is the text/email message a universal Evergreen message or can I write my own. I am so tired of explaining renewals to our patrons. There has got to be a better way. Anyone else having issues with this? Terri Moser

[Evergreen-general] Printing

2022-07-07 Thread Terri Moser via Evergreen-general
Does anyone use PRINCH as a printing solution for their library? Terri Moser Circulation Supervisor Neosho Newton County Library "Never let a problem to be solved become more important than a person to be loved." -Thomas S. Monson

[Evergreen-general] Duplicate holds

2022-06-28 Thread Terri Moser via Evergreen-general
Anyone else? Have any of you had any trouble with Evergreen sending multiple copies of holds? We just had a patron get second copies of 3 books. It's almost like the system renewed the hold when we checked the first copies out. -- Terri Moser Circulation Supervisor Neosho Newton County Library

Re: [Evergreen-general] Circ-Inventory

2022-06-27 Thread Terri Moser via Evergreen-general
ies> > <https://www.twitter.com/georgialibs> > <https://www.instagram.com/georgialibraries/> > <https://www.twitter.com/georgialibs> > > Join our email list <http://georgialibraries.org> for stories of Georgia > libraries making an impact in our commun

[Evergreen-general] Circ-Inventory

2022-06-27 Thread Terri Moser via Evergreen-general
Does anyone do inventory using Evergreen inventory feature? Terri Moser Circulation Supervisor Neosho Newton County Library "Never let a problem to be solved become more important than a person to be loved." -Thomas S. Monson

Re: [Evergreen-general] STAFF INITIALS-new accounts

2022-05-26 Thread Terri Moser via Evergreen-general
://www.facebook.com/georgialibraries> > <https://www.twitter.com/georgialibs> > <https://www.instagram.com/georgialibraries/> > <https://www.twitter.com/georgialibs> > > Join our email list <http://georgialibraries.org> for stories of Georgia > libr

[Evergreen-general] STAFF INITIALS-new accounts

2022-05-26 Thread Terri Moser via Evergreen-general
I would like to figure out where to include staff initials on our new patron accounts. Does anyone require this info? It is really helpful when training new staff to know "who" entered the data. Terri Moser Circulation Supervisor Neosho Newton County Library "Never let a problem to

[Evergreen-general] Pull List

2022-05-25 Thread Terri Moser via Evergreen-general
All of a sudden our pull list is showing the list in double or even triple! Anyone else seeing this suddenly? I have restarted the computers. Terri Moser Circulation Supervisor Neosho Newton County Library "Never let a problem to be solved become more important than a person to be

[Evergreen-general] Notices

2022-01-20 Thread Terri Moser via Evergreen-general
I have been out of the loop for a month. I do not have any notices for my library patrons since 1/13/22. Anyone else? Terri Moser Circulation Supervisor Neosho Newton County Library "Never let a problem to be solved become more important than a person to be loved."

[Evergreen-general] Cancelled/Expired Holds notice

2021-10-26 Thread Terri Moser via Evergreen-general
Would it be possible to have a message pop up to alert a patron when a recent HOLD has expired or been cancelled. It might say something like: A recent HOLD has been cancelled by you or the system because it was not picked up on time. Do you want to re-request it?" It would be really cool if it

[Evergreen-general] catalog searching

2021-09-24 Thread Terri Moser via Evergreen-general
Is it just us or does everyday seem like a new catalog when searching for items? One day they are there the next day they are not. Wondering if it is just our catalog or is everyone having issues? Terri Moser Circulation Supervisor Neosho Newton County Library "Never let a problem

[Evergreen-general] Today

2021-07-01 Thread Terri Moser via Evergreen-general
Anyone having glitchy service today from ME? Terri Moser Circulation Supervisor Neosho Newton County Library "Never let a problem to be solved become more important than a person to be loved." -Thomas S. Monson