To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=85231 Issue #|85231 Summary| Access Denied from certain IP Addresses Component|www Version|current Platform|All URL| OS/Version|All Status|NEW Status whiteboard| Keywords| Resolution| Issue type|DEFECT Priority|P3 Subcomponent|openoffice.org website general issues Assigned to|[EMAIL PROTECTED] Reported by|jeongkyu
------- Additional comments from [EMAIL PROTECTED] Mon Jan 14 13:14:50 +0000 2008 ------- Hi, Whenever I tried to access openoffice.org (and netbeans.org also), I got following error messages. ---------- ERROR The requested URL could not be retrieved While trying to retrieve the URL: http://openoffice.org/ The following error was encountered: * Access Denied. Access control configuration prevents your request from being allowed at this time. Please contact your service provider if you feel this is incorrect. Your cache administrator is root. Generated Mon, 14 Jan 2008 12:42:59 GMT by cache4.sjc.collab.net (squid/2.5.STABLE3) ---------- Also, there was a issue report through Korean community that another user experiences the same situation. The fact that he uses the same ISP with me makes me guess that access is denied for one of the host in the route from the ISP to OpenOffice.org. FYI, here is my traceroute output. ---------- [EMAIL PROTECTED]:~$ traceroute www.openoffice.org traceroute to www.openoffice.org (204.16.104.2), 30 hops max, 40 byte packets 1 222.234.44.135 (222.234.44.135) 3.270 ms 3.551 ms 14.399 ms 2 222.234.44.129 (222.234.44.129) 19.942 ms 25.329 ms 21.199 ms 3 222.232.222.65 (222.232.222.65) 22.877 ms 24.292 ms 24.558 ms 4 58.229.49.25 (58.229.49.25) 21.543 ms 21.903 ms 22.255 ms 5 58.229.51.25 (58.229.51.25) 23.556 ms * * 6 210.220.73.18 (210.220.73.18) 28.241 ms 58.229.10.13 (58.229.10.13) 14.849 ms 210.220.73.18 (210.220.73.18) 25.112 ms 7 58.229.10.14 (58.229.10.14) 132.343 ms 210.220.73.19 (210.220.73.19) 133.573 ms * 8 58.229.15.78 (58.229.15.78) 164.246 ms 164.672 ms 165.031 ms 9 207.88.186.29.ptr.us.xo.net (207.88.186.29) 166.028 ms 166.461 ms 166.825 ms 10 71.5.170.17.ptr.us.xo.net (71.5.170.17) 167.169 ms 167.518 ms 167.874 ms 11 205.158.79.94.ptr.us.xo.net (205.158.79.94) 198.598 ms 198.881 ms 166.543 ms 12 so-0-1-0.mpr1.sjc2.us.above.net (64.125.26.26) 182.974 ms 183.288 ms 183.669 ms 13 g0-1.br1.sjc.collab.net (64.124.182.45) 173.434 ms 174.153 ms 175.094 ms 14 vl56.switch1.sjc.collab.net (204.11.124.126) 179.732 ms 180.227 ms 180.451 ms 15 vl236.e5a.sjc.collab.net (204.11.125.6) 172.138 ms 173.647 ms 174.299 ms 16 vl236.e5a.sjc.collab.net (204.11.125.6) 186.277 ms !X * * ---------- The same issue was already fixed for another case. Please have a look at IZ 71277. http://www.openoffice.org/issues/show_bug.cgi?id=71277 Best, Jeongkyu --------------------------------------------------------------------- Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
