Re: new problem with the Exabyte VXA-2 packet-loader system

2005-02-28 Thread James D. Freels
I put the cartridge in backwards (which looks like forwards for traditional tape drives).  I will always have to remember this !!! Now in the process of taking the unit apart to take out the cartridge. On Thu, 2005-02-24 at 09:17 -0500, James D. Freels wrote: The Exabyte lack of timely t

Re: new problem with the Exabyte VXA-2 packet-loader system

2005-02-24 Thread James D. Freels
This request did not seem to go through.  Try again. On Thu, 2005-02-24 at 09:17 -0500, James D. Freels wrote: The Exabyte lack of timely tech support may be hurting them.  I get better help through this forum which may discourage people from purchasing from Exabyte. I have great

new problem with the Exabyte VXA-2 packet-loader system

2005-02-24 Thread James D. Freels
The Exabyte lack of timely tech support may be hurting them.  I get better help through this forum which may discourage people from purchasing from Exabyte. I have great success with the first round of 10 tapes with the autoloader.  Each day, a new tape was loaded and the AMANDA backup perform