We have a app published in google play store that has some  digital 
purchases inside it for which we uses google's in-app billing service. 
Users were able to make successful purchases from the app, but few weeks 
back one user reported an issue that he was stuck at payment with a message 
"Your order could not be processed. Please try again". 

When we had a detailed test at our end. We too came across the same 
scenario for one user account and unable to move forward.

What could be the reason for this weird behaviour for only some users. 
Please help us in resolving the issue.

Expecting a quick response.

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