The simple answer to question 1 is no. Once a user posts a written review then
you have the power to reply to the review. Everyone will be able to see your
reply.
As for question 2, Google does not like the use of keywords. It is best to
write a very detailed description of your application. T
I'm trying to find a forum where it is ok to discuss issues regarding
Google Play. This forum was recco over at stackoverflow . . .
I have a couple of questions.
(1) Is it possible for a developer to contact users that have downloaded /
purchased their apps?
(2) My app remains practically hid
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