Dear Friends, Greetings of the day!!!
Please share suitable profiles at the earliest: JD as follows: *Role: Service Now - Field Service Management* *Location; Raleigh, NC* *Requirements:* - Strong knowledge and experience in ServiceNow implementation - Experienced or Certified ServiceNow System Administrator - Knowledge of ServiceNow Customer Service Management implementation and Field Service Management implementation is a plus - Knowledge of Splunk is a plus - Participation in an on-call rotation model to provide 24x7 coverage - Excellent communication, organization, and interpersonal skills - Strong problem solving and analytical skills - Ability to prioritize and execute tasks - Ability to work independently to complete tasks - Strong knowledge of software development methodologies - Experience with ITIL Processes and Tools a plus - Bachelor’s degree in Computer Science or a related field is preferred *Responsibilities*: - Provide production support for the ServiceNow Field Service Management application through troubleshooting, problem analysis, problem management, and resolution to correct issues - Monitor, maintain, and improve the health and stability of the ServiceNow FSM application - Troubleshooting application, system, and performance issues, and working with SAAS support ServiceNow as needed, to resolve Incidents and Service Requests within SLAs - Working with integrating legacy systems (including 3rd party supported) to resolve any integration issues - Monitoring scheduled jobs/dependencies and job failure alerts to ensure timely error handling - Supporting custom and standard reports being used within ServiceNow - Applying code and/or data fixes as needed to resolve Incidents -- Thanks & Regards, *Srikanth* *HCL Global Systems Inc* *Desk: 248-473-0720 Ext: 179* *Email: s...@hclglobal.com <s...@hclglobal.com>* -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to android-developers+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/android-developers/CAED9fV4hE%2Bkzk%3DaR7jUviX79k3AKmfNrxhqwMOozBaWFXRdcNA%40mail.gmail.com.
