I am in the same situation.
There seems to be no solution to the problem.
For me, if in the next few days I can not find a solution, I will not use
more Google Play.
It 'simply inconceivable. There should be a procedure for the recovery of
the situation.
On Tuesday, June 19, 2012 10:05:39 PM
This is a good thing. If Google allowed such a key recovery system, anybody
could get your key easily and then make malicious apps that would over
write your on the users system. It is not Google's fault that you were
unable to maintain a backup of your key.
Thanks
On Aug 1, 2012 5:49 PM, Luigi
Your key store holds YOUR private key (read about PKI) so only you have it.
Google:
- never had it
- don't want it
- can't recover something they never had in the first place.
You should think about having basic backup/restore in place before starting
development.
On
I don't want the recovery of the key.
I want the recovery of the situation.
There may always be a mistake. You can not make me lose thousands of
customers for a key.
I'm not saying there should be a simple procedure. But there must be a way
to release an update of my application, including
I did not ask key restoration.
I can also pay for somebody to fix the situation manually.
I did not say that is fault of google. I say it's absurd to lose customers
in this way.
I did not even have a chance to speak with someone in the support.
On Wednesday, August 1, 2012 2:26:31 PM UTC+2,
On Wed, Aug 1, 2012 at 12:04 PM, Luigi Papino luigi.pap...@gmail.com wrote:
I did not even have a chance to speak with someone in the support.
Try:
http://support.google.com/googleplay/android-developer/?hl=en
--
Mark Murphy (a Commons Guy)
http://commonsware.com |
Even if Google Play did allow you to upload your new apk signed with a
different key. No Android device would allow the upgrade to happen because
the old and new application(s) (even though they have the same name) are
signed by different entities.
To do what you are requesting, Google would
Thank you very much!
On Wednesday, August 1, 2012 6:20:03 PM UTC+2, Mark Murphy (a Commons Guy)
wrote:
On Wed, Aug 1, 2012 at 12:04 PM, Luigi Papino luigi.pap...@gmail.com
wrote:
I did not even have a chance to speak with someone in the support.
Try:
On Wed, Aug 1, 2012 at 12:28 PM, RichardC
richard.crit...@googlemail.com wrote:
Best you can hope to do is to amend the description of your old application
in the Play Store directing your users to the new application.
There is some process by which ownership of apps move between
companies, and
Just warn the user must manually uninstall the application.
Thank you for responding, but this discussion leads nowhere.
The only ones to know if you can restore the situation, are those of the
team Google Play.
To me it is fine any solution. Just that users who have already paid,
should not
If you sell/transfer an application and your buyer intents to take on
(support) your existing customers then you also need to sell/transfer the
private key that you signed it with.
If transferring ownership of applications you have created is part of your
business model then you need to have
If this is the case then just create a new version, and give refunds
to buyers who bought your previous app.
Practically, there is no way this is going to get resolved, it just
doesn't work like that,
kris
On Wed, Aug 1, 2012 at 12:44 PM, Luigi Papino luigi.pap...@gmail.com wrote:
Just warn
This is the the answer from Google Play Team:
Hi Luigi,
Thank you for your note.
If you've lost your keystore you'll have to publish the app with a new
package name and a new key. You should also update the description of the
original app and unpublish it. Please note that users are allowed
What you said, is the way that I would go.
kris
On Wed, Aug 1, 2012 at 4:56 PM, Luigi Papino luigi.pap...@gmail.com wrote:
This is the the answer from Google Play Team:
Hi Luigi,
Thank you for your note.
If you've lost your keystore you'll have to publish the app with a new
package name
On Wed, Aug 1, 2012 at 4:56 PM, Luigi Papino luigi.pap...@gmail.com wrote:
The only idea that comes, is to create a new application that monitors the
status validity of the license of the old app.
Something like this:
new = CheckLicense(newAppPackageName)
old =
I haven't played with LVL, and I'm assuming that is what
CheckLicense() is referring to. I'd be rather disturbed if App A can
check on information about App B's license. It's conceivable that the
LVL system will recognize that both are from the same author (by
Google account) and allow it, I
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