> Any suggestions on where to look?

A possible quick fix, tell your users to:

1. Go to Settings
2. Select "Applications"
3. Select "Manage Applications"
4. Select the "Market" app
5. Select "clear cache" & "clear data" & "uninstall updates"
6. Back out and select "Download Manager"
7. Select "clear data"

This might help, but like TreKing said, it's an ongoing issue.

Ken

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