Hello ,
Greetings of the day!!! I would like to speak with you regarding a job opportunity with my client. Please find the job description below, if interested, please share me your updated profile along with the best number and time to speak with you. * (* s...@hclglobal.com*)* JD as follows, *Servicenow Analyst - Field Service* *Raleigh, NC* *Need ServiceNow Field Service Management experience.* *Requirements: *· Strong knowledge and experience in ServiceNow implementation · Experienced or Certified ServiceNow System Administrator · Knowledge of ServiceNow Customer Service Management implementation and Field Service Management implementation is a plus · Knowledge of Splunk is a plus · Participation in an on-call rotation model to provide 24x7 coverage · Excellent communication, organization and interpersonal skills · Strong problem solving and analytical skills · Ability to prioritize and execute tasks · Ability to work independently to complete tasks · Strong knowledge of software development methodologies · Experience with ITIL Processes and Tools a plus · Bachelor’s degree in Computer Science or related field is preferred *Responsibilities *· Provide production support for the ServiceNow Field Service Management application through troubleshooting, problem analysis, problem management and resolution to correct issues · Monitor, maintain and improve the health and stability of the ServiceNow FSM application · Troubleshooting application, system and performance issues, and working with SAAS support ServiceNow as needed, to resolve Incidents and Service Requests within SLAs · Working with integrating legacy systems (including 3rd party supported) to resolve any integration issues · Monitoring scheduled jobs/dependencies and job failure alerts to ensure timely error handling · Supporting custom and standard reports being used within ServiceNow · Applying code and/or data fixes as needed to resolve Incidents · Supporting and maintaining the ServiceNow mobile functionality · Working with Enterprise Mobility Management team to test and deploy any upgrades/patches for mobile functionality via apk files · End to end Triage support including coordinating with integrating applications and ensuring successful -- Thanks & Regards, *Srikanth | *Technical Recruiter HCL Global Systems, Inc. Email ID: s...@hclglobal.com Certified Minority Business Enterprise (MBE) -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to android-developers+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/android-developers/CAED9fV46Sat2DpCm5GL9D-joK%3D09iSkofJ-n7M0ccMcyLqa5Yw%40mail.gmail.com.
