*Job: Project Manager*

*Duration: 6 Months + *

*Location: Remote BUT need to go on site in Whippany, NJ ( 1 or 2 times per
month) - local candidates ideal*



*Job Description (to share with candidates)*

*Skills:*
•    At least 5-10 years of experience in *managing a budget,
client/account reviews, performance metrics.*
•    Intermediate knowledge of *MS Office, EXCEL, PowerPoint, and ACCESS.*
•    Superior written and verbal communication skills.
•    Detail-oriented, process oriented and controls oriented.

*Education:*

   - Bachelor’s degree Desired; business, management information systems,
   marketing or communications
   - Minimum Degree Required: Associate's Degree (Community College, MBO)



*Duties:*.  Decisions on changes to existing programs, executing ramp ups
and go live of new programs, identifying areas for improvements, resolving
unforeseen challenges and ultimately assuring that the patient experience
is as positive as possible.
To accomplish this, the Director of Program Management will develop the
strategy and budgets for larger more complex program accounts and brands to
ensure quality implementation, ongoing management of program terms &
conditions as well high levels of customer satisfaction. These
implementation processes include analyzing customer business operations
while offering best practices that are compatible with our client’s
solution. Interfacing with other functional areas such as claims,
adjudication (internal and external) finance and commercialization is vital.

•    Serve as the primary liaison with customers during implementation
process. Ensures client deliverables are met in timely and quality manner.
Monitor budget and revenue expectations on an ongoing basis.
•    Manage all aspects of the implementation of programs including
estimating resource needs, resource management/scheduling, customer issue
tracking, technical problem resolution, and development of specifications
and management of project communications.
•    Coordinate activities and communicate status among various
stakeholders – client, client vendors, and resources.
•    Build customer confidence and establish an ongoing long-term
partnership with the client/brand’s management team and manage client
expectations.
•    Ongoing and regular customer contact and support to ensure complete
customer satisfaction by adhering to SOP’s, business practices and
performance metrics.
•    Resolve client questions/issues on a day-to-day basis.
•    Report project progress, including deliverables, significant
milestones, risks and mitigation strategies, to both customers and the
management team.
•    Optimizing the implementation process for future projects/programs.
•    Assist with development and modification of documentation as needed
and create client report templates.
•    Monitors Invoicing in to ensure timeliness of process.
•    Develop ad hoc reports or develop specifications for developer for
client ad hoc reports as well as Quality review and distribution of client
reports.
•    Identify new business opportunities with clients and coordinate with
the sales/business development team.

*Skills and Experience:*

*Required Skills:*

   - CLIENT MANAGEMENT
   - PROBLEM RESOLUTION
   - EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS PROGRAM MANAGEMENT
   DETAIL-ORIENTED


*Additional Skills (need to have some of these):*

   - MS OFFICE
   - BUSINESS OPERATIONS
   - CLAIMS
   - DOCUMENTATION
   - ESTIMATING
   - EXCEL
   - FINANCE
   - INVOICING
   - LIAISON
   - MARKETING
   - MICROSOFT OFFICE
   - BUDGET
   - METRICS
   - MITIGATION
   - BUSINESS DEVELOPMENT
   - OPERATIONS
   - POWERPOINT
   - SCHEDULING
   - SOP
   - BUDGETS
   - GO LIVE
   - MICROSOFT EXCEL
   - MICROSOFT POWERPOINT
   - PROJECT MANAGEMENT
   - Minimum Degree Required: Associate's Degree (Community College, MBO)


-- 

Regards !

ANSHUL ASTHANA

*Direct: 803-818-3474 *EXT-136* E : **ans...@1pointsys.com*
<ans...@1pointsys.com>

Recruiter | 1 Point System LLC


Connect on LinkedIn: linkedin.com/in/anshulasthana28
<https://www.linkedin.com/in/anshulasthana28>

115 Stone Village Drive • Suite C • Fort Mill, SC • 29708

An E-Verified company | An Equal Opportunity Employer

Fax :  803-832-7973 | W : *www.1pointsys.com* <http://www.1pointsys.com/>

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