We've been using Odyssey and ILLiad for several years with 
good results. Since the Odyssey component is free, I'm a little puzzled by the 
number of libraries still using Ariel, given the lack of vendor support - it 
seems like the vendor abandoned it some time ago. The latest hurdle here has 
been getting a scanner to work with both Ariel and Windows 7, and I really hate 
to pour any more hours into Ariel.

                          -Kerry

Kerry Bouchard
Director of Automated Systems
Mary Couts Burnett Library, TCU
817-921-4304

-----Original Message-----
From: arie-l-boun...@mailman2.u.washington.edu 
[mailto:arie-l-boun...@mailman2.u.washington.edu] On Behalf Of Estabrook, Alexia
Sent: Thursday, August 18, 2011 9:43 AM
To: Discussion of the Ariel Document Transmission System
Subject: [ARIE-L] Ariel alternative?

I have been having issues with Ariel for a while, the lasted being that the 
send to function is not working.  After months of working with IT we just 
cannot figure out what is wrong...  That and the fact that Ariel has not been 
updated in a very long time has lead me to consider alternatives.

What other Ariel-type products are people using and why?

We currently recieve 95% of our requests via Docline and the other 5% via OCLC. 
 I need to do more research but was initially thinking of pairing Odyssey and 
Illiad.  Am I headed in the right direction or am I way off base?

Any and all suggestions are appreciated.

Alexia D. Estabrook-Isely, MSLS
Consultant, Medical Library

Providence Hospital | Helen L. DeRoy Medical Library Main Phone: 248-849-3294 | 
Fax: 248-849-3201 | Email: alexia.estabr...@stjohn.org Library Home Page: 
http://www.intra.providence-hospital.org/MedicalLibrary/
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