We are also running W7 with Ariel 4.1.1. We were receiving, but we could not 
send.

Any suggestions will be appreciated.

Kim

Kim Wiley, Web Support Analyst
Mary and John Gray Library, Lamar University
Box 10021, Beaumont, TX  77710
409-880-1870
kim.wi...@lamar.edu

Ask and it shall be given you; seek and you shall find; knock and it shall 
be opened unto you.
Matthew 7:7


From: Kim Rose Wiley [mailto:kim.wi...@lamar.edu]
Sent: Tuesday, March 08, 2011 4:36 PM
To: jhartsfi...@wsc.ma.edu
Subject: Fwd: [ARIE-L] Problem sending mail

Dear Patrick,

Did you receive any responses from the listserv?

Kim


Kim Wiley
Web Support Analyst
Lamar University Library
409-880-1870
kim.wi...@lamar.edu


  _____

From: "Jon Hartsfield" <jhartsfi...@wsc.ma.edu>
To: arie-l@u.washington.edu
Sent: Tuesday, March 8, 2011 8:08:48 AM
Subject: [ARIE-L] Problem sending mail
Hello,
We are running Ariel 4.1.1 and are having trouble sending mail.  It had been 
working properly until we had to change the password on the email account. 
We updated the password in the Ariel Mail Preferences but whenever we try to 
send mail it fails and says to retry.  We’ve verified that the new password 
is working correctly, but it just won’t work in Ariel.  I noticed in the 
list archives that there have been issues with authentication between Ariel 
and SMTP servers, but the server configuration (as far as we know) hasn’t 
changed.  I want to doublecheck the logs today but I didn’t see any SMTP 
errors when I checked it yesterday.

If anyone has thoughts on what we might want to look at next to fix the 
issue, we’d love to hear ‘em.

Thanks!
Patrick

_____________________
Patrick Hartsfield
Reference Assistant
Ely Library
Westfield State University
jhartsfi...@wsc.ma.edu
(413) 572-8921


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