Re: ServiceDesk 7 Requestor Console customization question - SRMS ?

2007-06-02 Thread Elry
Hi Colin... BMC Service Request Management 2.0 replaces the original Requester Console. It has just recently been released and is the newest expansion of the ITSM Suite. This feature truly makes the Service Desk the SPOC (Single Point Of Contact). The BMC guys have packed their bags and are

Warning 69

2007-06-02 Thread Guillermo Alfredo Torres Barron
Hi dear listers Some times when I save a form in my remedy Administrator appear this warning Creation of one of the SQL views for the form failed within the SQL database. Operation was completed successfully, but the SQL view is not in place. This happen with some forms, not at all, and I have

Using SAP web services in Remedy.

2007-06-02 Thread Randy Evans
Hi, hopefully someones done this before and can shed some light. I'm trying to consume a web service provided by SAP, when I put the URL in a remedy web service object to test, I get a prompt for a login and password (a dialog box, looks a lot like a NT login box),I enter my user id and password

Re: Warning 69

2007-06-02 Thread Jarl Grøneng
This can happend if you have a system ugraded from oracle 7.x. You get this warning if there is any LONG RAW fields on the forms(forms created years ago...). You then need to convert the LONG RAW fields to CLOB -- Jarl On 6/2/07, Guillermo Alfredo Torres Barron [EMAIL PROTECTED] wrote: Hi dear

Re: ServiceDesk 7 Requestor Console customization question - SRMS ?

2007-06-02 Thread Axton
There are three SRM products that I know about: - BMC SRM - - Kinetic Request - http://www.kineticdata.com/request.html - TuringSMI SRM I sat through a demo of the Kinetic Data product. I really like the web interface the product offers. It's a non-midtier approach, and that's the main reason

Re: ServiceDesk 7 Requestor Console customization question - SRMS ?

2007-06-02 Thread strauss
Did they bring it out with reasonable pricing, or is it still as astronomical as they estimated several months ago during product preview briefings? My first impression was that it would not matter how good it was - only the most massively funded operations were going to be able to afford it,

Re: Get Rid of the Splash Screen on User Tool

2007-06-02 Thread roseta
Hello, I have simillar question to you . I want to have one logging page for several application and I used the code. but the problem is that after one minute the form is closed and session is closed. Is there any timeout for this API? why this happens? Can you give me a hint on this? Thanks

COM Automation

2007-06-02 Thread roseta
Hello, I have simillar question to you . I want to have one logging page for several application and I used the code. but the problem is that after one minute the form is closed and session is closed. Is there any timeout for this API? why this happens? Can you give me a hint on this? Thanks