Remedy Redundancy Server License

2009-02-08 Thread Salma Begum
Dear All, We are planning to build Remedy Redundancy server (Failover) WRT this i have a doubt with Remedy Licensing . Do we need to buy separate licenses again for redundacy server or its free from BMC if i apply for that. Please Suugest Thanks In Advance Regards, Salma -- View this

Re: Login ID issues

2009-02-08 Thread Rohini Prasher
Please, check whether the records are created in user form. Regards, Rohini Prasher From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Roger Justice Sent: Saturday, February 07, 2009 7:03 PM To: arslist@ARSLIST.ORG Subj

Symantic Backup Exec Job failed on Remedy Server

2009-02-08 Thread Salma Begum
Dear Team, I m facing one big issue , Please help me put in resolving this error. We have setup a backup for our remedy server using Sysmantic Backup Exec . But wen it tries to get back up it fails giving the below error. And Remedy Database is closing automatically. So everytime wen this backup r

Re: Problem with IBR Integration for BMC Remedy Service Desk 7.1.00

2009-02-08 Thread David Morgan
Hi Guillermo I'd suggest you isolate which plugin files have been added to you ar.conf and go through each of them checking using ldd to determine which shared object (.so) is unable to find the shared libraries its looking for. Here is an example using libwebservice.so from a linux machine.

Problem with IBR Integration for BMC Remedy Service Desk 7.1.00

2009-02-08 Thread Guillermo Alfredo Torres Barron
Hi dear listers We are trying to install IBR Integration Module for BMC Remedy Service Desk 7.1.00, (IBR Integration is a BMC Impact Manager's module) after installation re-start arsystem services but appear this error message /usr/ar/app/bin/arplugin: error while loading shared libraries: liba