Pls help me

2010-01-03 Thread ITN (Amanullah Bashir Ahmed)
Hi there, The Incident Service Type Menu, as currently all the tickets which are logged by Users in Remedy the Default Service Type is appearing as User Service Request. Kindly arrange to do the changes to make User Service Restoration as Default Type. [cid:image001.jpg@01CA8C8F.25945310] What

Re: Error with API integration

2010-01-03 Thread SriSamSri Appecherla
Hi, I am able to ping the server. I'm sorry but I cannot provide the code. Regards, SriSamSri Appecherla Mobile# +91 988 480 4001 On Sat, Jan 2, 2010 at 8:18 PM, sriram pm ramjavas...@gmail.com wrote: ** Hi, Are you able to ping the server? Can you show me the coding. Thank you, Sri

Re: Pls help me

2010-01-03 Thread Ex Soundgarden
** Hi Amanullah,Open Remedy Administrator Open HPD: Help Desk Go to Classification tab Double Click Service Type Go to Attributes tab From the Default Value drop-down, select User Service Restoration. Save the form.I don't know if there is another Application settings to be configured to do

Creating a CTM:People record

2010-01-03 Thread Abdullah Baytops
Hello Listers Does anyone have any advice on how to push (New People) information directly into the CTM:People form to create users records that will create accounts used only to create incident request. Or if there is another option please let me know. These users will be automatically

.NET API for Remedy 7.5

2010-01-03 Thread Kaye Bernales
Hi List, Just want to ask if there's a .NET API available for Remedy 7.5... Thanks! Kaye NOTICE The information contained in this email is confidential. If you are not the intended recipient, you must not disclose or use the information in this email in any way. If you received it in

Re: Creating a CTM:People record

2010-01-03 Thread Joe D'Souza
Hi, First of all a Happy New Year to all who read this.. You need to create the associating records in the People Permissions form, for users automatically created in the CTM people. How you create them depends largely on where you would be getting the information to create these user records..

Re: .NET API for Remedy 7.5

2010-01-03 Thread Easter, David
Yes. Just make an account on the BMC Developer Network (it's free) and you can find it here: http://communities.bmc.com/communities/docs/DOC-2552 -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of