segfaults and crashing ARS 7.5 patch 003 on Linux :o(

Hi all, We are running ITSM on ARS 7.5 patch 003 on a Suse Linux VMWare and are getting more and more segfaults, resulting in automatic stop/starts of ARS. Extracts from /var/adm/messages are.. Aug 20 10:42:41 whj72008 kernel: arserverd[7408]: segfault at 40606ab0 rip 2af73

Re: RKM Indexing Issue

Is the user who is performing the search got visibility by way of RKM related permissions to the articles? Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of Frank Caruso Sent: Saturday, August 21, 2010 7:26 AM To: a

Re: Cross verify direct access syntax for MT 7.5

Nothing defined on Window Open.. The first AL to fire, fires only on the selection of a value in a character menu field.. Nothing happens when that menu is selected. Works just fine from the WUT. I'll enable logging the next time I get to work on it. I've not tried the ViewFormServlet. I didn't tr

RKM Indexing Issue

RKM 7p4 ARS 6.3 SearchServer 6.1 Having a production issue where after we run indexing on our RKM_RA_INTERNAL table no search results return. The indexing process takes about 20 minutes and in the end we can see abut 75,000 rows of data from the SearchServer administration page. However, when we d

SMS2CMDB utility (from BMC community)

Dear all,   I am in the process of integrating our CMDB with SCCM 2007. I installed the SMS2CMDB utility and managed to copy across all the data using the supplied exchanges etc.. however the smssync is giving me few problems.   The first error I get when I execute the smssync.cmd (this after