Consuming web services fails.

2011-08-22 Thread Ganga Prasad
Hello Listner We are trying to consume a web services published by Share Point application. We are getting the below error Failed to create internal mapping from wsdl. (ARERR 7012) ERROR: URI not found http://XX.XX.XX.XX:/_vti_bin/KEDBCoreFunctionsWS.asmx?wsdl Additional Details: Connection

Re: Consuming web services fails.

2011-08-22 Thread Prabhakaran, Prasanth (GO IN Application Management)
Hi Ganga, Paste the url in a browser and check you are getting the XML Regards Prasanth From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Ganga Prasad Sent: Monday, August 22, 2011 2:17 PM To: arslist@ARSLIST.ORG Subject: Consuming web

Re: Consuming web services fails.

2011-08-22 Thread Ganga Prasad
Prasanth, ARServer is Located in a different domain and the SharePoint is located in different one. And further due to resource restriction, we have opened the port from the ARServer only(Thats how we are able to telnet on the port ). It wont open in any browser because the rule is not set for

Consuming web services fails.

2011-08-22 Thread John Baker
Get a wireshark trace and see what's happening when AR System tries to consume the URL. You've not got a proxy set on the Java process by any chance? ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend

Re: Performance question CTM:People timing

2011-08-22 Thread Terje Moglestue
140 ms with 20.000 records, MS SQL 2005. Terje From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] On Behalf Of John Sundberg [john.sundb...@kineticdata.com] Sent: 19 August 2011 23:34 To: arslist@ARSLIST.ORG Subject: Performance question

Re: Can't Find the Data Management Install Path

2011-08-22 Thread Sam Cerrato
I'm looking at the ARSuiteKitClient_Developer_Windows directory/folder which was saved to my desktop when I unzipped the zip file. I don't see anything in there regarding Data Management Tool or Data Management Client. I, s that a separate item to download from the BMC site? If you can provide

Re: Performance question CTM:People timing

2011-08-22 Thread Jarl Grøneng
52 ms with 52.000 records, Oracle 10.2 -- J 2011/8/20 John Sundberg john.sundb...@kineticdata.com: ** How long does it take your DB system to resolve a query for an exact match on CTM:People where the query is 'Remedy Login ID' = some user id Also -- how many records are in your CTM:People

Re: BMC Remedy Data Import Tool not launching

2011-08-22 Thread Sam Cerrato
I tried launching the data import tool from the command line (dataimporttool.exe) just as I had done with the .bat file but the same thing happened. Just a splash screen pops up on the monitor, then it disappears. Any other thoughts? Thanks, Sam

Re: Can't Find the Data Management Install Path

2011-08-22 Thread Sam Cerrato
Disregard, I believe I've found it. Downloading and installing now so we'll see if this does the trick. Thanks, Sam ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList:

Re: reload of web service wipes out field mappings!

2011-08-22 Thread LJ LongWing
Andrew, They fixed that in 7.6.4.I say fixed because if the operation you are running is the first one, it'll save the mappings.if it's not the first operation it still wipes them out. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Andrew C

Re: Performance question CTM:People timing

2011-08-22 Thread Garrison, Sean (Norcross)
I'm a little confused on the question ... but to run the query via the DB takes 63 ms with ~49,000 people records. Oracle database. To run a query via Remedy 'Remedy Login ID' = some user id Takes ~ 1.766 ms to display fully. Thanks, Sean From: Action Request System discussion

Re: Performance question CTM:People timing

2011-08-22 Thread Garrison, Sean (Norcross)
Typo ... 1.766 seconds instead of 1.766 ms :) From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Garrison, Sean (Norcross) Sent: Monday, August 22, 2011 9:23 AM To: arslist@ARSLIST.ORG Subject: Re: Performance question CTM:People timing ** I'm a

Re: reload of web service wipes out field mappings!

2011-08-22 Thread Andrew C Goodall
Thanks LJ. Regards, Andrew Goodall Software Engineer 2 | Development Services | jcpenney . www.jcp.com http://www.jcp.com/ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Monday, August

Re: Performance question CTM:People timing

2011-08-22 Thread Andrew C Goodall
Where are you counting from? - query on CTM_People involves multiple queries not just one, so are you just counting time from the main query to the next or the total time to process all queries for that operation? Ours 329ms (from main to last query in operation) - 357,000+ total records - SQL

Re: Consuming web services fails.

2011-08-22 Thread Grooms, Frederick W
Since you are coming from a Sun server try using wget to pull the WSDL from the SharePoint service. Also remember you have to have access to the SharePoint URI (WSDL) on the PC you are running the Admin Tool/Developer Studio on in order to build the filter that consumes the web service.

Re: How can I pass multiple input parameters in direct SQL

2011-08-22 Thread benny shell
I'm a little confused.. The you can pass any number of parameters to the stored procedure in the SQL statement you use to call it, ,just substitute the field names in the text of the SQL call. On Fri, Aug 19, 2011 at 10:49 PM, gok's gmedise...@yahoo.com wrote: Hi ALL, ARServer 7.5

JOB: Washington DC Contract

2011-08-22 Thread bob lind
KLSL Consulting, LLC is currently looking to partner with a BMC Certified Developer for an 8-12 week contract in Washington DC. Rates are negotiable. The Developer requirements are: -Develops, customizes, implements and maintains ARS and Remedy platform -Perform Tool administration for remedy

Re: How can I pass multiple input parameters in direct SQL

2011-08-22 Thread Garrison, Sean (Norcross)
I don't know about MS SQL but in Oracle you can do this (via direct SQL) BEGIN Stored_Procedure_Name('$Param1$', '$Param2$', ); END; Where Param 1 and Param 2 are your fields from remedy. I am not familiar with MS SQL but I believe it does support BEGIN and END; blocks like Oracle does.

Re: Menu and the Clear Options

2011-08-22 Thread Kemes, Lisa
Now I’m really getting irked. I did the work around (by doing a lose focus on the field and if that field is blank, to blank out the other fields) but I just found out my customers don’t even see the clear option. Is this a bug? I do, but they don’t….. The only difference is that I have

Re: Menu and the Clear Options

2011-08-22 Thread Grooms, Frederick W
Are you using the User Tool or Mid Tier (and are your clients using the same)? And what version of the client? One old workaround I use on Modify All is to set the field to a value and then clear it and then Save. Also (Especially for Modify All) do you have to do your workflow in Active

Re: Menu and the Clear Options

2011-08-22 Thread David Durling
Fred's question about user tool version came to mind for me, too. If it relates: Somewhere between 6.0 and 7.? the (clear) option was added to character menus in the User tool. What I did for some instances where I might have a mix of client versions was add an entry for something like

WWRUG:ARSlist Awards ... Let the voting begin ...

2011-08-22 Thread Daniel Bloom
We have three nominees for ARSlist MVP for 2011, A big round of applause for all three, they have made great contributions for years. They are, in alphabetical order: Frederick Grooms LJ LongWing Misi Mladoniczky --- Please send

Re: JOB: Washington DC Contract

2011-08-22 Thread Atul Vohra
Hi Bob - Would it be possible to work remote on this project? Atul Vohra BMC Remedy Skilled Professional (R.S. P.) v7.1 BMC Certified Adminstrator v7.5 -Original Message- From: bob lind [lindinmos...@gmail.com] Date: 08/22/2011 12:03 PM To: arslist@ARSLIST.ORG Subject: JOB: Washington

Re: Menu and the Clear Options

2011-08-22 Thread Arner, Todd
Lisa, I notice you say you fire the workflow on lose focus. I find the menu choice option works better for firing workflow based on a menu selection. I know this doesn't have any affect on your issue but thought I'd mention Todd From: Action Request

Re: Menu and the Clear Options

2011-08-22 Thread Kemes, Lisa
Thanks everyone! I found out that it is indeed the version that's not allowing the customer's to see the clear option (arrrgh), yes, we are still advising our customers to use the User Tool, but MidTier is useable as well. So if they want to use Modify All, they will have to change it to a

invoking remedy webservice failed with error 500 - Internal server error

2011-08-22 Thread maggie2007
Remedy 7.6.4, midtier with Tomcat. The webservice I created on a simple form seems ok because browsing wsdl URL and webservice URL are ok, but OpGetList from SoapUI failed: Server Error 500 - Internal server error.

Ar users from mid-tier. how?

2011-08-22 Thread Socken
hi I need know few AR users is connect from AR client or Mid-tier. there information in some AR form's? there infomation in some database table's? I'm using apache 5.5.30 ___ UNSUBSCRIBE or access ARSlist

invoking remedy webservice failed with error 500 - Internal server error

2011-08-22 Thread John Baker
Hello You need to find the actual stack trace in the Tomcat stdout logs. That'll tell you what the problem is. John ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList:

Adding new fields to SRM:Request SRM 7.6

2011-08-22 Thread AR List User
Hi, Have any of you added new fields to the SRM:Request form? What do I have too keep on mind to make them work fine? ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org

Re: Can't Find the Data Management Install Path

2011-08-22 Thread Brett Azzopardi
Hi Sam, Unsure which version you are trying to install but the Data Management tool installer is bundled with the ITSM suite installer, for windows 7.6.04 SP1. regards, Brett Azzopardi -Original Message- From: Action Request System discussion list(ARSList) on behalf of Sam Cerrato

Re: Table Refesh

2011-08-22 Thread uday kiran
Yes we are in Best Practice mode but still those buttons are not visible On Sun, Aug 21, 2011 at 1:26 PM, Shafqat Ayaz shafq...@yahoo.com wrote: ** What mode is your Dev Studio set to? Check whether you are in Best Practice. Shafqat Ayaz From: uday kiran