Help regarding Web services in 7.6.04

2011-12-10 Thread Bhargav Gorantla
Guys please help, I have created one 'Create Operation' in a web service but i want to be field in web service displayed as a Required field. For that while doing mapping in XML data type i have selected option "Min Occurs to 1" for that Field. If i select this option(i.e Min Occurs=1) its show

Re: Application-Query-Delete-Entry

2011-12-10 Thread Joe Martin D'Souza
That sure is a cool feature – new addition... Does it work? :-) Yup those logs are indicative that filters run on the same thread. Delete from memory where instructions LIKE ‘%filters use a separate thread%’; commit transaction; Thanks for correcting me.. hopefully my memory wont rollback agai

Re: Application-Query-Delete-Entry

2011-12-10 Thread Jason Miller
On the note of waiting for an Escalation to run have you noticed in recent releases of Dev Studio you can right click on an Escalation and select "Run Now"? It is there for both Time and Interval escalations. Nice addition! Jason On Sat, Dec 10, 2011 at 11:50 AM, Grooms, Frederick W < frederick

Re: Application-Query-Delete-Entry

2011-12-10 Thread LJ LongWing
Joe, I would definitely say that using filters has its benefits, including being able to do a series of things with their own run-if/else qualifications, in fact I do this all the time, but in the situation where you simply want to delete a record...I'm not sure there is a benefit :), except may

Re: Application-Query-Delete-Entry

2011-12-10 Thread Grooms, Frederick W
From the Filter log (and this is even from Application-Query-Delete-Entry action) /* Sat Dec 10 2011 13:27:52.0979 */ Start filter processing (phase 1) -- Operation - DELETE on MyFormName - 5840476 As you can see the filters fire using the Escalation thread.

Re: SRM Issue

2011-12-10 Thread Mahesh
You could a build a Menu based question that queries CTM:People using the keyword $USER$ and have the user chose the value from the drop-down. But if the information is strictly for fulfillment purpose, the forms (Incident, Work Order, Change etc..) already have additional details (apart from what

Re: Application-Query-Delete-Entry

2011-12-10 Thread Joe Martin D'Souza
That shatters a long standing understanding I had about data driven escalations. I had received this info at a Remedy training facility in Bracknell in UK years ago, that you ought to help Escalations with Filters triggered off modifications by the Escalation User in processing 2nd and 3rd stag

Java API Help - StructItemInfo

2011-12-10 Thread LJ LongWing
Ok.I'm working in the API again and I have a question that's not documented.I'm hoping that someone has experience http://www.javasystemsolutions.com/documentation/thirdparty/arapiv71/arapi/c om/bmc/arsys/api/StructItemInfo.html so.you can either use the Constructor StructItemInfo(int type, Stri

Re: Application-Query-Delete-Entry

2011-12-10 Thread Misi Mladoniczky
Hi, Filters triggered by an Escalation, either via Set-Fields or Push-Fields, will ALWAYS be run in the same thread. This has ALWAYS been the case. Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11): * RRR|Li