Re: Write Access Permissions Error Submitting SRM On Behalf Of

To the 'write access error', there does seem to be a bit of conflict or at least confusion in the documentation. The statement in your original post, "An individual with a BMC Remedy AR System Read license can act on-behalf-of another individual, group, or company." is a true statement but only

Re: Opening a new HTML window.

I would argue that you NEVER want to automatically print without using the dialog. It is a simple check that all users should be accustomed to. Brian Goralczyk Phone 574-643-1144 Email bgoralc...@gmail.com On Sat, Aug 11, 2012 at 8:23 AM, Paul Blasquez wrote: > ** Hello Jose, > > For simplici

Re: Opening a new HTML window.

Hello Jose, For simplicity's sake, you can simply launch a display form containing only a view field, mapped On Open with the source HTML field in the Open Window step of an AL. All you have to do is make sure to use is part of the HTML. This should cause the print dialog to launch along with t

Opening a new HTML window.

Hi listers, I have the next requirement, and don't know how to face it. Form an ARS form a field contains HTML code. I need to open a pop-up, show the web containing only this HTML code and start the printing. That means, I want to print a web page having its HTML code in a field. Any Idea? Tha

Re: Question

It is not only possible, but sometimes is recommended. For instance, In a set-up I have a support group called "Service Desk" at each company. Jose Manuel Huerta http://theremedyforit.com/ On Fri, Aug 10, 2012 at 8:14 PM, Carl Wilson wrote: > ** > > The combination of Company, Organisation a

Re: Strange License issue in 7.6.4 (1/2 resolved)

Hi, In 7.6.04: A. Users should go to one Mid-Tier per session. B. The Mid-Tier-server should bounce between AR-servers during a session, that is the recommended way in 7.6.04, and it should not require multiple licenses. C. A user should be able to connect to multiple servers even if they are n

Re: Tables, filters and refreshing

Hi, Yes, it might. I have that as a backup plan myself if my own solution would stop working. It still works though, and I am starting to think that this will not change... Best Regards - Misi, RRR AB, http://rrr.se > :) > > Yes, but after running the round of white box testing, I discov

Escalation not working

Hi folks! What I need to do, when my esclation not viewed in log file? I created new escaltion pool number 9. Set escalation to this pool. But it is not working. -- Bedt regards, Alexey ___ UNSUBSCRIBE or access ARSlist

Re: License

Hi, We have not updated the tutorial since 7.1, it is just a copy of a presentation I made a long time ago at the UK-RUG. We work with any version between 4.0.3 and 7.6.4 SP2, and we immediately update the tool to work with any new version. And no, 4.0.3 is not a typo ;-) Best Regards -