Re: BMC Mobility for ITSM

We have an IOS app for the Remedy ITSM suite. Please see overview link below. http://www.bmc.com/products/mobile-help-desk/mobility-for-itsm.html Regards, John ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.or

Re: Possible reasons for "500 - Internal server error." while consuming a AR System published web service..

There are one set of logs that skipped my mind.. Apache.. I checked the Mid-Tier logs which does not get written to unless there is a bad username or password.. Not a character gets written to the arjavaplugin logs. I have not however checked the Catalina logs which I should have.. I will on Mon

Possible reasons for "500 - Internal server error." while consuming a AR System published web service..

Joe With an internal server error, I'd expect to see a 'root cause' stack trace printed in the logs. If you can't find that then I think you've found another problem, ie the reason for the reception (the root cause) is being "swallowed". This is very bad practice. John