Re: arreload on arserver/itsm 7.6.4 (Safe to use)

2013-05-26 Thread Joe D'Souza
Offhand I do not recall, but arreload if I am correct, has online kind of help if you type arreload /? in the command line. Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Howard's Gmail Sent: Saturday, May 25, 2013 9:27 PM To:

Re: Application-Delete-Entry

2013-05-26 Thread Hennigan, Sandra
Thank you - Application-Delete-Entry CTM:PeopleStagingForm $Person ID$ Was the answer! Sandra Hennigan Remedy Developer From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Downing, Ryan Sent: Friday, May 24, 2013 7:15 PM To: arslist@ARSLIST.ORG

Re: arreload on arserver/itsm 7.6.4 (Safe to use)

2013-05-26 Thread Remedy
Joe, Thanks again and have a great weekend. hbr From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza Sent: Sunday, May 26, 2013 2:20 PM To: arslist@ARSLIST.ORG Subject: Re: arreload on arserver/itsm 7.6.4 (Safe to use) **

Re: Read timed out error on web services

2013-05-26 Thread Mayuresh Wagh
There was a known issue where Web service API times out after 40 seconds. This was fixed in 7.5. Please collect API/SQL/Filter logging check if you see the same issue. What's the default time out set for Plug-in? The fix was provided to use Server-Plugin-Default-Timeout values which was earlier

Re: arreload on arserver/itsm 7.6.4 (Safe to use)

2013-05-26 Thread Longwing, Lj
Howard, arreload shouldn't have any impact on your users application license, because it's not actually touching any of the remedy 'forms', it is instead updating the user_cache table in the DB, and utilizing the user_x as a source for that table, whereas your application licenses are stored in