Scenario based query

2014-04-13 Thread shashidhar M S
Dear Experts, Seeking your valuable assistance on the below scenario. There is a customized approval form where a character field holds the Approvers Id (Remedy Login Ids). If there are multiple approvers, the Ids are separated by a semi colon (;) . Now the expectation is, when a people profile

Re: OpenWindow vs. PERFORM-ACTION-OPEN-URL

2014-04-13 Thread Joe D'Souza
I had also thought of the authentication bit but I do not think it is that as the authentication is stored as a cookie, so once authenticated, until that cookie expires, another window that is opened should technically not request authentication again. When I said search, I didn't mean the sear

Re: OpenWindow vs. PERFORM-ACTION-OPEN-URL

2014-04-13 Thread LJ LongWing
Charlie, Is it possible the extra traffic is relating to authentication? I know when you do a open window action, the window is opened 'in the same session', but is it possible that when doing a URL call, it's having to communicate with the web server to determine which session is yours, which is

Re: OpenWindow vs. PERFORM-ACTION-OPEN-URL

2014-04-13 Thread Charlie Lotridge
Thanks for the suggestion Joe. Unfortunately the solution is not going to be that simple: I was actually using a request id in the search, so it's not going to get more optimal than that. I actually did a side-by-side comparison earlier. I set up an AL that would open an entry using OpenWindow,

Re: [EXTERNAL] Analytics - scheduled report does not show file extenstion like. MyReport.xls

2014-04-13 Thread Harry
Hi Stroud, correcting the 2nd line Its BMC Analytics for Business Service Management Version 7.6.06. *this is happening with only couple of scheduled reports..*. Regards, Harry On Sunday, April 13, 2014 5:37:47 PM UTC-5, Harry wrote: > > ** > Hi Stroud, > > Its BMC Analytics for Business S

Re: [EXTERNAL] Analytics - scheduled report does not show file extenstion like. MyReport.xls

2014-04-13 Thread Harry
Hi Stroud, Its BMC Analytics for Business Service Management Version 7.6.06. this is not happening with only couple of scheduled reports... Regards, Harry On Thursday, April 10, 2014 9:20:21 AM UTC-5, Stroud, Natalie K wrote: > > ** > > Harry: > > > > 1.Is this happening for all re

Re: OpenWindow vs. PERFORM-ACTION-OPEN-URL

2014-04-13 Thread Joe D'Souza
I won't pretend to know the answer - but have you ruled out some piece of search workflow that might be running when you use the application command, which might not be running with an optimal search criteria, which might not be triggered during the regular Open Window action? I wouldn't have thoug

Re: OT: Friday Humor

2014-04-13 Thread Joe D'Souza
Loved the 'conference'! Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller Sent: Friday, April 11, 2014 1:09 PM To: arslist@ARSLIST.ORG Subject: Re: OT: Friday Humor ** I love this one. Like many of you I have be

OpenWindow vs. PERFORM-ACTION-OPEN-URL

2014-04-13 Thread Charlie Lotridge
Hi, Recently I was experimenting using PERFORM-ACTION-OPEN-URL instead of an OpenWindow action to open a Modify window on a specific entry (using the ?eid= parameter). It's easy enough to use and I certainly got it working, but the performance as compared to OpenWindow was abysmal. My guess is t

Re: JDBC & ODBC Compatibility from 8.0.01 release

2014-04-13 Thread Basant Kumar Soni
Hi Carl, Thank you very much for the valuable information, I was really looking for this type of information. But some more details I want to know on this topic that? Did BMC mention this information anywhere in BMC technical documentation of 8.1.01 release? Means May I know the documentation w

Re: JDBC & ODBC Compatibility from 8.0.01 release

2014-04-13 Thread Carl Wilson
Hi, As you have crossed posted this on the BMC Communities, I have answered this for you over there. Kind Regards, Carl Wilson -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Basant Kumar Soni Sent: 13 April 2014 08:

JDBC & ODBC Compatibility from 8.0.01 release

2014-04-13 Thread Basant Kumar Soni
Hello Everyone, This is Basant and looking for some valuable information regarding the JDBC & ODBC compatibility in BMC Remedy 8.0.01 Release. As I searched this information on BMC Communities and other technical forum but did get the exact information on this topic. I kindly request to all of