Re: Analytics report - difference in Summary and Detail sheet.

2014-05-06 Thread Harry
Its Analytics for BSM 7.6.06 SAP Business Objects (BO)-BO 4.0 SP04 Thanks Harry On Tuesday, May 6, 2014 12:13:35 AM UTC-5, Harry wrote: ** Hi Experts, Why would be there difference in pie-chart- summary xls sheet and its Change requests -in tabular format /Detail xls sheet ?

Re: Deleted user accounts continue to show up in logs

2014-05-06 Thread patrick zandi
did you delete them from the people form... the User form. Are their PC's still running? on the network... LOL... and they have refresh running... Hilarious... On Mon, May 5, 2014 at 9:18 AM, David Durling durl...@uga.edu wrote: ** We have “LOGIN FAILED” attempts logged for user accounts

Re: Self-Terminating/disabling Escalation

2014-05-06 Thread Jarl Grøneng
This option was added to 7.6.04 Developer Studio. Using 7.6.04 Develper Studio against 7.5 or lower server version will also enable this option. -- J 2014-05-02 20:03 GMT+02:00 Rick Westbrock rwestbr...@24hourfit.com: ** I think that was in place as of version 7.6.04 since I remember

Re: Deleted user accounts continue to show up in logs

2014-05-06 Thread Axton
It could be a cache building operation. I think with newer versions of the midtier it records user/form access and builds the cache based on past activity. There are a series of files (I think *.index) that store this usage information. On Mon, May 5, 2014 at 8:18 AM, David Durling

Re: Remedy job with Cisco in RTP, NC

2014-05-06 Thread Bharad w
Hi kessler, This is Bharadwaja Damera I am interested in this position . can I know whether this position still open. waiting for your positive response. Thanks Bharadwaja Damera 256-856-2156 On Sat, Mar 29, 2014 at 4:43 PM, Rod Kessler rkess...@teksystems.comwrote: If anyone knows any

Re: Analytics report - difference in Summary and Detail sheet.

2014-05-06 Thread Keith Parker
Can you elaborate a little more? Do you have separate queries for the summary and detail or deriving both from a single query? Keith Parker Federal Aviation Administration Business Analytics and KM Support Remedy Administration Office - 405-954-4155 Mobile - 405-466-5153 From: Action Request

Re: Deleted user accounts continue to show up in logs

2014-05-06 Thread Grooms, Frederick W
What OS is your Mid-Tier on? In the startup script/batch of our Tomcat we have added a couple of lines to delete the cache before Tomcat starts up (in Linux it is the startup.sh in the tomcat/bin directory). We added (We are on Linux so the examples are for that OS) rm -rf

Re: Indirect reference to form field value

2014-05-06 Thread Robin Mathew
Hi Charlie, The operation is returning 0 value,ie failure. And, reference values are getting set correctly in the SourceFiledId and TargetFieldID. Based on my requirement I want this to be done in filter. Could you please share your code with me if you have already done this? Thanks in

Re: Deleted user accounts continue to show up in logs

2014-05-06 Thread David Durling
Thanks Axton, That led me to look in the cache directory at *.index and *.data files, where I did find one of the account names in a .data file. But I didn’t see some of the other “problem” deleted accounts in that file, so that file may not be the basic source. David D. From: Action

Re: Deleted user accounts continue to show up in logs

2014-05-06 Thread Thad Esser
Axton, I think the file you are thinking about (at least for 8.1) is the viewstats.dat file in installdir\WEB-INF\classes BMC has a small blurb about it on this page: https://docs.bmc.com/docs/display/public/ars81/About+Mid+Tier+caching Thad On Mon, May 5, 2014 at 7:02 PM, Axton

ARERR 90: Looking for dummy.host.com

2014-05-06 Thread Deyon
Hello List, I'm hoping for direction is locating root cause as to why i'm getting arerror 90. This is error because the application is looking for serveralias.dummy.host.com. we have resolved the issue by adding the serveralias.dummy.host.com to the etc/host at BMC request. Basically, We

Re: Audited from RefCount property on a Form

2014-05-06 Thread Mueller, Doug
Lisa, I didn't know what this setting was so I did a little searching in the knowledge base. I found out that this setting on an Audit form is present for an Audit form of type Log and it is the number of other forms that have targeted this particular Log Audit form for auditing. So, if it

Menu headache

2014-05-06 Thread Brittain, Mark
HI All, Basically I am trying to mimic the behavior when you select the Assignee in the HPD:Help Desk. Select a name, which then populates the user id. Specifically what I want to do is select a person's name from a menu and then have workflow set the Remedy Login ID in a separate field. I

Re: AR System /ITSM 7.6.4 Memory

2014-05-06 Thread Patil, Vivek
Where are you exactly seeing the latency ? Can you share a use-case ? Thanks, Vivek From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Koyb P. Liabt Sent: Friday, May 02, 2014 10:39 PM To: arslist@ARSLIST.ORG Subject: AR System /ITSM 7.6.4 Memory

Deleted user accounts continue to show up in logs

2014-05-06 Thread David Durling
We have LOGIN FAILED attempts logged for user accounts that have been long deleted from our ARS 7.5 server. In some cases, the accounts have been removed for over a year. Over that time the midtier would have been restarted flushed multiple times, so it would seem that should get rid of

Re: Amazon cloud — anybody hosting their Remedy or their DB on Amazon?

2014-05-06 Thread Madhava Reddy
It is not hitting hard at this time. Since the number is less, happy for now. Overall it is  good. Maddy On Sunday, May 4, 2014 6:02 PM, John Sundberg john.sundb...@kineticdata.com wrote: ** Excellent. How many active users? (Like how many different people hit it a day — do they hit it

Re: Data Import Tool issue.

2014-05-06 Thread anandsagar sah
Hello, This is probably due to invalid csv file content. Open the csv file in notepad++ or any text editor, checkout for any junk/invalid characters. See that at the end of file content, there is't any blank lines. Thanks Regards arskit.com On Mon, May 5, 2014 at 9:02 PM, Suresh Loganathan

2 Full Time Remedy Positions Available @ Fort Meade!

2014-05-06 Thread Werner, Chris
Hello Remedy Experts! I wanted to make you all aware of two opportunities I have available located at Ft. Meade in MD. Both positions are full time supporting the Network Services division with DISA. To qualify for this position you MUST BE A US CITIZEN WITH AN ACTIVE DOD SECRET SECURITY

ARERR 90: server.dummy.host.com

2014-05-06 Thread D Dussie
Hello List, Error:Cannot establish a network connection to the AR System server :server.dummy.host.com : RPC: Success (ARERR 90) This error only occurs, On the report creator form; while modify, search, create a report. Also, this affects the report selection from table, loading each line.