Non-Unicode database

Hi ARList, I doing some research on non-Unicode database usage with Remedy. Are there folks out there that still deploy non-Unicode DB's and if so, why? Do you plan to move to Unicode? Many thanks, TM ___ UNSUBSCRIBE

Re: Migrator Difference Report and Property List

Thanks Doug! What I've noticed is that they are on AST forms that have been Overlaid (but not all of them). It's very strange. I don't think anyone was messing with that property. I could migrate the form like you said and make them exactly the same. I was just wondering how it got that way to

Re: ITSM 7.6.04 DB Size?

Hi, The normal problem when the Oracle database grows out of proportion, it has to do with if CLOB-data is defined to be stored outside row (default) instead of inside row. You can check your ar.cfg/conf for Oracle-Clob-Storage-In-Row:T. If not found, you have the default ouside row that creates

SRM 8.1.01 Mapping Questions and Responses

Hello all, Looking for guidance. Does anyone know how to map Questions Text, and Question Responses to the SR Details field, to push to an Incident during Service Request creation? I have fairly large SRDs, 15+ questions, and, when I do the advanced mapping, I want labels in front of the Respo

JOB OPENING - Remedy Developer - InfoPro (Falls Church, VA)

Talent Service Integrity These three words tell you why InfoPro should be your employer of choice. We believe that our people are the reason for our success, and we back this up with a total commitment to the professional and personal success of each and every one of our employees, from entry-le

ITSM 7.6.04 DB Size?

My DBA is doing a refresh of the Production DB to my Test Server. He said it is 180GB. It has only been live since 5/2013. Is this the "normal" size for something like the setup I have? ITSM 7.6.04 SP4 (CMDB, Change Management, Work Orders, Incidents) ARS 7.6.04 SP4 Oracle 11.2.0.3.0 - 64bit