Service Action to Push data

hi List, I have a requirement where I need to push data to the BMC.CORE:BMC.MemberOfCollection class to relate data between 2 CMDB Classes. But the catch is that it has to be done on activelink execution and by a Asset User not Asset Admin. Here I have a problem as I am not able to push data to

Re: Reg. the DMT job console issue on 8.1.01 ITSM server.

Hi Dinesh, Thanks for your kind response. We have checked the logs mentioned by you but no solution yet. Also the escalations are running fine. Regards, Abhishek A On Tue, Jun 3, 2014 at 11:47 PM, Dinesh Kumar wrote: > ** > Hi Abhishek, > > Check the arerror /arjavaplugin /carte server logs

Re: Remedy Developer Performance Metrics

Folks, This reminds me of the story of IBM hiring Microsoft to develop an OS for what became ‘personal computers’. Big Blue wanted to pay MS for the new OS based upon the number of lines of code delivered. MS (Bill?) said that 3 three elegant lines of code should be worth the same, or more, th

Re: Remedy Developer Performance Metrics

Dave, Ok, fair enough. And I agree there are a lot of qualifications/considerations. I'm seeing now, though, that I posed too broad (and sensitive) a question. Let me try a different angle on this, which should be sufficient for my needs: On a good day, and if it's all you had to do, about how

Re: Remedy Developer Performance Metrics

Charlie, Being an AR System admin is not about how many active links or filters or fields one can put together in a day. Do they work as intended? Are the permissions right? If they are not working as intended how well does the individual do to figure out what is not right and correct the pr

Re: Remedy Developer Performance Metrics

Charlie, I don't mean this in a "RTFM" kind of way, but you would do yourself a service by searching for and reading the previous threads on the topic. I think they would answer your questions. Rick On Jun 3, 2014 4:03 PM, "Charlie Lotridge" wrote: > ** > LJ says 'performance metrics suck and

Re: Remedy Developer Performance Metrics

LJ says 'performance metrics suck and don't work the way they are intended'. So, do you feel strongly about this? Yikes! ;) Really, though, while I didn't participate or even see any of those prior conversations about this subject, a couple points occur to me... First, while you're of course en

Re: Remedy Developer Performance Metrics

My opinion is that 'performance metrics suck and don't work the way they are intended'. There has been healthy debate over the years regarding exactly that subject, and every time it's happened, either on the list or otherwise, it ends up being that no one 'metric' can accurately say that this dev

Remedy Developer Performance Metrics

Hi all, I'm curious...what are your opinions about what might be useful metrics to use to judge the performance of Remedy developers? To narrow the conversation a bit, let's just talk about during the creation of a new custom application, or custom module to an existing application. In other wor

Lead Remedy Programmer Analyst (ARS or CMDB)

We are looking to hire a Lead Remedy Programmer Analyst within our company. We are looking to fill 1 position with a candidate that can lead either our ARS System Support team or our CMDB Support team. Please take a look at the job descriptions at the links below and feel free to reach out to

Resolved: Filter & Escalation

Thanks for making me understand that :D. You deserve a pat on your back now ;) Thanks Misi for puttings things simple. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been fo

Re: Filter & Escalation

Hi, I do not think that my statement was contradictory. But you did not quote me right... The Escalation runs once, meaning it performs a single search to the database. After finding 0-x records, it will perform its Escalation-Actions 0-x times. It is therefore very important to distinguish the

Re: Web Server | Mid Tier | Tomcat Server

Tomcat is a web server for processing web requests Mid Tier is service/application that allows remedy to be accessed over web. Above two points cleared :) What about this? Can I have mid tier folder on one server and web server on another? ___

Re: Filter & Escalation

Hey Misi, hope you are doing well. Looks like you are busy with your work. I would prefer a positive pat ;) I did not understand this statement: Escalation execute on each matching record. But the Escalation itself runs once. Do't you think its a contradictive statement? Both seems to be of sam

Re: Web Server | Mid Tier | Tomcat Server

Web Server is the generic term for any web server be it Tomcat Apache, IIS from Microsoft, JBoss, Websphere on any other web server technology that may exist. Mid-Tier is specific to Remedy - the application that gets installed on the Web Server of your choice which looks like is Tomcat in your in

Re: Filter & Escalation

Hi, I thought that a pat on the back was a positive/assertive/encouraging action ;-) No, Escalation-Actions do not execute once, they execute on each matching record. But the Escalation itself runs once, and then performs zero to many Action-sequences depending on the number of records it finds.

Re: Reg. the DMT job console issue on 8.1.01 ITSM server.

Hi Abhishek, Check the arerror /arjavaplugin /carte server logs and also check the escalation is not disabled in that server from where you are trying to run the job. Regards, Dinesh kumar. On Tue, Jun 3, 2014 at 12:03 PM, Abhi$hek wrote: > ** > Hi Julie, > > Thanks for your kind input. > The

Web Server | Mid Tier | Tomcat Server

Hi List, I already get confused with these three words :S, can anybody explain me what does they really mean or all of them are same? When users won't be able to access remedy url, we sat restart mid tier/tomcat/web server but in fact we are restaring only tomcat. Is there any difference betwe

Re: Filter & Escalation

Correct me if any of below statements are wrong else give me a pat on my back :) Active Links/Filters : Executed once for each record hence acts on current request. Push fields/set fields can be used to create/update other records but they will trigger active links/filters based on the workflow

Date/time in display type of a table

Hi People, Is there any way to put a date in the data type of a table? I need to make a single click in the cell and the calendar appears to choose the date. All the fields in the table are in a view. Sorry for the bad english. -- Luiz Felipe do Amaral Marchese da Silva

Re: John Atherly passed away

It is always sad to hear when anyone dies. I did not know John but my prayers go out to his family and friends. Also, I found this link to his accident. http://news.fredericksburg.com/newsdesk/2014/06/01/one-killed-one-injured-in-stafford-county-boating-accident/ Christopher Pruitt

Re: John Atherly passed away

Didn't know him personally either but always sad to hear one of us has left us especially through a tragic event. Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook Sent: Monday, June 02, 2014 5:27 PM To: arslist@ARSLIST.O

FlashBoard Issue to access from Overview Console.

Hi Team, I'm getting this error when i try to use the flashboard in overview console. Has any one faced this kind of error in flash board. We are in server group environment. Please let me know if you require any other information. Remedy Version : 8.1.

Re: WebService Logs through arjavaplugin.log

I always use info level setting instead of debug, debug level is real chatty, info will show the soap messages that are being exchanged -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Neha Khandelwal Sent: Tuesday, June 03

Re: WebService Logs through arjavaplugin.log

Neha, I agree with Mayuresh regarding the settings in the log4j log, but for easier plugin restart, you might try the tool I developed that does exactly that. http://remedylegacy.com/tools/aplrestartplugin/ On Mon, Jun 2, 2014 at 11:45 PM, Neha Khandelwal wrote: > Hi List, > > I need your assi