Re: RESOLVED: E-mail engine not getting POP3 messages (Linux) but not logging errors

2014-09-12 Thread Theo Fondse (GMail)
Rick, Glad to hear your problem is sorted. Thanks for sharing. I’ll keep your solution in mind because this might also help with any other mailbox you need to monitor for mails being processed or not. Best Regards, Theo From: Action Request System discussion list(ARSList) [mailto:a

Re: Resolved Tickets

2014-09-12 Thread Jason Miller
You had the letters right just in a different order :) archgsel: https://communities.bmc.com/docs/DOC-1074 I didn't find an recent version of archgsel so it is probably better to go with the RRR tool rrrSelectionChange https://rrr.se/cgi/tools/main?tool=rrrSelectionChange Jason On Fri, Sep 12,

Re: ENGAGE

2014-09-12 Thread Singh, Bhanu
Come learn more about AR System Platform specially enhancements on Upgrade and Platform evolution. Bhanu BMC Software [Engage-2014] From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Richter, Howard (CEI - Atlanta) Sent: Wednesda

Re: Resolved Tickets

2014-09-12 Thread Rick Westbrock
Is that a customized version of the ITSM Incident form or is a completely custom form? If the latter then as a long-term solution I would suggest that you get buy-in to add Resolved as a value in the Status menu and build workflow as mentioned before to auto-close Resolved tickets after an inter

Re: Issue in UDM 8.1

2014-09-12 Thread Mitcham, Ross
So that I am clear, when you pull an assignee menu for a support group (let's say assignee of an incident), the menu shows the full name of the loaded user but selecting that user returns nothing to the assignee field... is that correct? If this is the case you should turn on active link loggi

"Action Information" Screen in Service Request Designer

2014-09-12 Thread Boyd, Rebecca
Good morning, I am curious about "Action Information" found in Service Request Designer on 8.1. It's between the "Fulfillment Process - Questions" & "Fulfillment Process - Mapping" screens. I would like to know if/how anyone has used this & what you gained by doing so. Thanks, Rebecca -- Re

Issue in UDM 8.1

2014-09-12 Thread ersureshbe
Hi Experts, Recently, we are facing the issues to update the data into target values. Please refer below scenario it's creating big head ache to us. For example, if i upload the People form related values, it's loading and promoting and validating successfully. After that user logged into remedy

menu in German

2014-09-12 Thread Irina Solarcuka
Hi, I've got an issue with menu on web like Save, New Search, Advanced Search and so on. For some German users sometimes(not always) it's shown in German. How can I fixed this? BR, Irina ___ UNSUBSCRIBE or access ARSlist