I can't find anything in the KB or the Communities that tell me specifically
what "PC forms" they are talking about.. any ideas??
"There are custom records in PC forms that need to be corrected to suite the
new form index, Please correct them. For more information refer the install
logs"
I
Is this a bug or am I doing something wrong? I'm pretty sure it's a bug,
but wanted to see if anyone has any insight or has seen this before.
Here's a simplified version of the situation:
I've got a Case form with a 'Status' that can be set to "Draft", "Open", or
"Closed".
Users can't change the
Thanks Fred, I will capture the SQL logs and check if I can find something
which will be helpful. That work should have been done by now
On Wed, Nov 5, 2014 at 1:09 AM, Grooms, Frederick W <
frederick.w.gro...@xo.com> wrote:
> The ar.conf settings will not solve your error. You need to find
The ar.conf settings will not solve your error. You need to find which form
you are getting the error against (and which field since the error may not be
because of the Request_ID field)
This is where the SQL logs are very useful
Fred
-Original Message-
From: Action Request System dis
Hi Misi and team,
We have dumped production db to our development server, since then while
creating Incidents we are getting the below error.
*The value(s) for this entry violate a unique index that has been defined
for this form (ARERR 382)*
If I update the ar.conf with below as recommended ab
Sort of along the same lines…
At some point one of the consultants that graced us with their presence used
Demo to install something. At some point afterwards, we actually gave Demo a
password.
We see a lot of “Demo” failed logins now. How do I determine what used Demo
without a password so
Didn’t sound like this was a person’s, well, person record – was just the login.
I think the bigger issue you’ll encounter is if/when you switch the login ID
anything that currently runs with this ID may break. If you have a handle on
anything that is running under this ID and can change it
All,
I am in agreement to not use a person's name and to use service accounts. The
problem is, I am stuck with a system where a person changed the Demo login name
to their own person's name. I assume that they thought it was easier than
creating their own privileged account.
Can the login nam
Only all of the ones pointed out in the responses :)you can do it, it
may break anything setup to use the personal account, it may or may not be
a security risk, you may or may not want to have a Demo account in your
system, etc.
On Tue, Nov 4, 2014 at 9:12 AM, Hennigan, Sandra, CTR, DSS <
san
If you are on AR System 8.x, you can use Atrium Integrator to build jobs to
move data to/from MySQL.
Rick Cook
On Tue, Nov 4, 2014 at 7:44 AM, Grooms, Frederick W <
frederick.w.gro...@xo.com> wrote:
> **
>
> Question … do you need the data with real-time updates?
>
>
>
> We have a couple of tabl
Question … do you need the data with real-time updates?
We have a couple of tables used for querying against that are refreshed once a
day (using a Perl Script to pull the remote database and insert into a table in
our Oracle). We then have a View Form in ARS to use the data in our system.
Fre
Two other reasons to not use an individual’s login:
1. When the person leaves the company or transfers to another
department/division their account either be locked or permissions changes which
would break your install.
2. Security audits. In many cases if someone has left the comp
That’s what I was thinking too but wasn’t sure. Thanks.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Saji Philip
Sent: Monday, November 03, 2014 5:14 PM
To: arslist@ARSLIST.ORG
Subject: Re: Smart IT install
**
I believe that's the user experienc
I'm with Ken. First thing I do is set up Service Accounts that aren't
subject to people leaving, or passwords that expire, etc. Use them for
system functions. I keep Demo (with a pw) as kind of a back door in for
the Administrators.
Rick Cook
On Tue, Nov 4, 2014 at 6:17 AM, Ken Pritchard wrot
Not everyone gets overly concerned about ‘security’ when it comes to the Demo
password in a Remedy environment. I personally don’t think it should be a
personal login – so even if you don’t want it to be Demo (which I’ve always
found a bit hokey anyway) I would make it a system acct / login.
Sandra,
Personally, I think it's a security risk to leave a 'Demo' account in
place, even if you set the password. So, noI don't personally think
you should put it back.
On Tue, Nov 4, 2014 at 7:08 AM, Hennigan, Sandra, CTR, DSS <
sandra.hennigan@dss.mil> wrote:
> **
> All,
>
> I have i
All,
I have inherited an 8.1.01 new install, just about ready for UAT.
The previous administrator renamed the "Demo user for startup" with her
personal login name. This was recently discovered during troubleshooting when
some of the integrations stopped working. Specifically, "Demo" was the use
Hi,
Jarl: Yes, excel.exe /safe seems to have done the trick :-)
Theo: The client did not test your suggestion
[App.Minimize()]+[App.Maximize()], and I do not know if it did the trick...
Best Regards - Misi, RRR AB, http://rrr.se
> Hi
>
> Shot in the dark:
> Try starting excel in safe mo
Hi,
To get a continous series you have to set two parameters in version 7.6.04 and
forward:
# ar.cfg/conf
Next-ID-Commit:F
Next-ID-Block-Size:1
Luckily, you can set Next-ID-Block-Size on each form. So you can have it set
to 50 in general, but 1 for the forms where you need to keep your series
int
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