Re: need some ideas from you how to show incidents recordsover4hrinred color.

Hi Charlie, Understood the case from you. So, I thought the AL field will work but it doesn't. Long story shorts. I managed to "walk a table field and be set a value to selection-field. But it does not change to the display value. I.e. 0=Red, 1=Yellow. So, even the value is set , I could no

ITSM Comparisson Chart

Does anyone have a document that is fairly current that they are willing to share? An example of what I am talking about FunctionRemedy ITSM 8.x Rain 2.0 Sleet 15.2Snow 5.1 Special Function 1 Special Function 2 Special Function 3 Special Function 4 Special Function 5 Thank you!

Re: need some ideas from you how to show incidents records over4hrinred color.

Omega, I've run a quick test and as I suspected the ARGetListEntryWithFields API is used to fill the table upon refresh, and it does NOT trigger the Get Entry filters of the entries retrieved. If you're interested, I've attached the form & filters I used for the test. Similar to your own requirem

Re: need some ideas from you how to show incidents records over4hrinred color.

Thanks. I knew the enable/disable filter log at server side and client. However, I did not get the time to test today. I got a weird ideas to use on display active link to set the fields, and will try it tmr, to see if it can set the display-field under the table-field. Which I think it might