API creating TAS - (ORA-01407: cannot update (ARADMIN.T1269.C8) to NULL) (ARERR #552)

Is it supported and possible to create a TAS via TMS:Task with the API, associate it properly with an existing 'No Impact' CRQ in 'Draft' status (also created via API) and have all of the OOTB workflow operate properly as if it were done through the Web UI/MidTier? When we do this, we end up with

AI Job failing throwing java exceptions!!!

Hello Team, AI failed to start from Atrium console GUI 8.1 version throwing the below error. (Failed to create NGIE Job schedule for Job Id : 621. Exception:nulljava.lang.NumberFormatException: null at java.lang.Integer.parseInt(Integer.java:454) at

Scheduled AI jobs are not running

Hello Team, Scheduled AI jobs are not running as expected when we run from Atrium console GUI.But it works fine when we run the job from Spoon. All the debug logging has been enabled in transformations and jobs and there is no entry in arcarte.log when the job is ran from Atrium console GUI.

Re: API creating TAS - (ORA-01407: cannot update (ARADMIN.T1269.C8) to NULL) (ARERR #552)

Tim, Due to the fact that Mid-Tier is nothing more than an API Client of the Remedy Server, I can tell you that all things are possible through the API :) The trick is figuring out what fields are set to what values via what workflow. Mid-Tier executes active links to populate various things