Re: People missing???

I think you need to investigate any escalations/filters that do cleanups or modifications to your people data. Maybe some AD feed or HR system feed into Remedy and see if it is inadvertently deleting/changing records. I can see how there maybe more User records than People records but cannot see

Re: Count CRQ related an INC in status=<"Completed"

Hi Pamela, You need to replace the double quotes with single quotes for this to work. Regards, Chris -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Pamela Morales Sent: 19 June 2015 21:32 To: arslist@ARSLIST.ORG Subjec

Re: Installing and upgrading to BMC Remedy 9

Hi, That should work fine. Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Ana