Re: 8.1 RBE mail rule migration.

If you have the BMC Atrium Integrator Spoon application you could use that to “spoon” over the records. Thanks, Crystal Crenshaw Service Management Systems Analyst Project Services – Service Management (919)508-0546 [cid:image001.gif@01D0B41C.DB359430] From: Action Request System discussion li

8.1 RBE mail rule migration.

Hello listersWe have have several rules that we created in the 8.1 RBE. We want to migrate them to our prod server. Can anyone tell me what the best way of doing this is..? ___ UNSUBSCRIBE or access ARSlist Archives at w

Re: ARS Install 8.1 Unicode/Non-Unicode

These character set must match in these places. Ar.conf Character Set NLS_LANG What is given during oracle client and server setup If i understood it correctly there is some problem during db setup as you said you have not changed anything at AR side -Original Message- From: "Grooms, Fr

Re: EXTERNAL: Request ID

Atul, A little more information would help. I’m assuming your Default Entry ID is set to REQ. So searching for Record # REQ4567 by typing 4657 in the Entry ID filed and searching is all you need to do to retrieve REQ4567. Now if you are trying to do something else then

Re: Request ID

LPADC(RTRIM(LTRIM($Request Number$)), 15, "REQ") The RTRIM() is there to handle the situation where a user pastes a number in from Excel. LTRIM is there just for good measure. If you think someone might type "REQ4567", could put REPLACE($Request_Number$,"REQ","") in the inner most se

Re: Request ID

Wouldn’t you just do the LPAD function? Fred From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Atul Vohra Sent: Wednesday, July 01, 2015 1:26 PM To: arslist@ARSLIST.ORG Subject: Request ID ** Hi I am looking for a way to do the following (in an AL)

Request ID

Hi I am looking for a way to do the following (in an AL): Example -- User types in Request ID: 4567 AL: sets Request ID = REQ4567 So depending on what was typed we pad it with REQ and some 0s the length is 15. � Thanks Atul � _

ARS Install 8.1 Unicode/Non-Unicode

Hello list, We are finally getting to upgrade our 7.6.04 SP5 servers. I’m not sure about going all the way to 9 just yet so I’m targeting 8.1.2 for now. When I run the installer to upgrade on a test server I get the following error: The underlying database is a Unicode database, but your A

Re: Question on search engine for Remedy

Hi Anne, Effective Technologies, a BMC partner, did the following for searching through Remedy Data. Product Name is : Platform Advisor Description: BMC Remedy Platform Advisor Splunk application allows Remedy administrators to see what’s possible. This sample application includes searches and d

Re: Question on search engine for Remedy

Why not use Apache Solr to do the job for you? If you use Solr, combine it with the freely downloadable JDBC drivers from Microsoft and you can index data in the underlying database at will. The indexing process can be controlled and it can do delta updates so your performance is not negatively im

Question on search engine for Remedy

Hi, all - I remember at WWRUG one of our partners had a very robust search engine/tool that could be used to go though Remedy data and, I think, data external to Remedy. I can't remember the partner, of course; anyone know who it is? Apologize for vagueness, but it's been a few years... Anne B

Re: Is there a way to automatically populate workstation name in a field?

Hi This may give you a start: https://communities.bmc.com/message/76221 -- J 2015-07-01 1:01 GMT+02:00 Ingrey, Rosemary < rosemary.ing...@btfinancialgroup.com>: > ** > > Hi guys, > > > > I have a “nice to have” requirement from a customer to automatically > populate the workstation name of the