Re: Issues while installing Remedy 9 on RHEL 7 and Oracle 11g

Hi, Mainly following 2 errors : "Could not initialize class sun.awt.X11.Xtoolkit" "Could not initialize class sun.awt.X11GraphicsEnvironment I just ran the command setup.bin and installer GUI is not getting opened up. Thanks, Vivek On Wed, Jul 22, 2015 at 9:40 PM, Grooms, Frederick W < freder

Re: comparing BMC's ITSM v9 against older versions

Unlike C based ARSystem, V9 does not consume memory on every defintional recache. The startup memory is higher because it has more processes like FTS ( in V9 FTS is part of server and not a separate plug-in) inside the server. So overall V9 is more efficient process in memory utilization compared

ADV: comparing BMC's ITSM v9 against older versions

Tony, Interesting feedback. > 3. Memory usage. V9 does use more RAM/Virtual memory than v8 because it is a > JAVA application. I can not understand how a modern Java based application could be less efficient (CPU and memory) than the bloated C based arystem process, that had become so utterly

Re: Security issue with 7.6.04 sp5 midtier

Wellbased on my understanding of 'Limited Support', it essentially means that they reserve the right to tell you to go take a hike if they feel like it...and it sounds like that's exactly what they have done. What you might try is setup some new Remedy 9 Mid-Tier servers...they should work jus

Security issue with 7.6.04 sp5 midtier

I'm wondering if anyone out there is ars list land has come across this issue We are on Windows 2008 boxes. We have 3 app servers and 3 web servers. Each run on their own virtual device. Load balancing is conducted by an F5 Load Balancer. Starting sometime in the last week (most likely the

Re: Issues while installing Remedy 9 on RHEL 7 and Oracle 11g

There is no attached error... What error are you seeing? -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Vivek Sent: Wednesday, July 22, 2015 10:02 AM To: arslist@ARSLIST.ORG Subject: Issues while installing Remedy 9 on

Re: ADV: comparing BMC's ITSM v9 against older versions

Some things to consider when reading the current version of the report include the following... 1. Machine sizes and configuration. The deployment does not reflect a production environment or one that BMC would perform load and scale testing on in our lab – this is a reference environment that

Issues while installing Remedy 9 on RHEL 7 and Oracle 11g

Hi , We have installed Java 8 on RHEL 7 and using Oracle 11g as DB. Trying to install Remedy 9 but getting attached error. Please let me know if anyone else also seen this error. Thanks, Vivek -- View this message in context: http://ars-action-request-system.1.n7.nabble.com/Issues-while-ins

Re: using Atrium Integrator

Hi, We are using AI that comes with Atrium to pull records from an external db in to Ar system. Basically you should be able to use AI for integrations. Regards, Karthik Nagaramu On Wed, 22 Jul 2015 at 5:29 pm "Rüdiger Tams (priv)" wrote: > ** > Hello, > I have a question regarding Atrium Integ

using Atrium Integrator

Hello, I have a question regarding Atrium Integrator (Pentaho Data Integrator/Kettle/Spoon). Does anybody uses the Atrium Integrator / Pentaho installation that comes with AtriunCMDB to call SOAP webservices on external systems to run some ticket exchange between ITSM Incident module and this exte

ADV: comparing BMC's ITSM v9 against older versions

Benchmarking BMC Remedy ITSM version 9.0 with Scapa TPP Although the latest release of BMC Software’s Remedy ITSM platform – version 9.0 – contains no major new features, it has been re-engineered from a C-based into a Java-based application. The significance of this change will, doubtless, be