Tom,
The enforcement of required is working correctly... You just need to
understand what is happening on Modify.
The way a Modify works from our UI is that we send only CHANGED fields. That
means you are not modifying the date field in question so there is no checking
whether there is a
I think I have part of it figured out. It appears that if you change an
existing field from optional to required the functionality is as follows
1) The required field will be enforced on create and an error message will
display
2) If you open an exisiting incident with the newly required field
All,
My current client has a completely custom 7.6.4 application.
On Unix & Oracle.
They also purchased Delphix about a year ago but do not have any in-house
expertise and I have never used the product. Our goal is to use Delphix to
create a virtual "snapshot" of the 7.6.4 application to use as
Fred - Once the field has a value, it is good for the life of the ticket
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Sounds like someone has deleted the default BMC_GLOBAL_DEFAULT_SRVC_OFFERING CI
from BMC_SERVICEOFFERING class in the CMDB.
If you have another system check if it exists there and copy it to the system
causing you a problem.
-Original Message-
From: Action Request System discussion
Are you saying the field is required each time a member of the group updates
the record or once it has a value it is good for the life of the ticket?
Fred
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tom Siegel
Sent:
Folks I have a custom tab on the HPD:Help Desk form that holds a custom
DateTime field. The ask was to make the field required if the logged in user is
a member of a specific support group. Easy enough so I created an active link
to make the field required. Everything works as it should on
Help,
Getting below error while trying to create an SRD. Any suggestions would be
really helpful ?
Remedy 8.1
CMDBBOException occurred: ERROR (120417): An unknown error occured
while trying to create a CMDB Relationship Instance between two of the business
objects; Class :
**
Bryan,You seem to have two notifications firing, one from template and one from the regular notification. Query SYS:Notification Messages to find the message you are receiving this way. It would be triggered by a filter that ends in _Tag. Query AP:Notification and see if there is a different
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